• Hi,

    I have using the plugin from 2 years and more… up to yesterday the counting freeze on my 2.1.4 version and was necessesary to upgrate to 2.3.2. I have reset data chache as well.

    So far up to 1st 24h all was work fine. Now the plugin is install more than 32h ago, and past 24h data and 7 days data are equal.

    What can be wrong and why is not working normally?

    Thanks,
    Nick

    https://www.ads-software.com/extend/plugins/wordpress-popular-posts/

Viewing 15 replies - 1 through 15 (of 23 total)
  • Thread Starter swf2002

    (@swf2002)

    My problems was resolve with downgrate to 2.1.4 again. Seem all work fine. Probably it is conflict with 3.5.0 version of wordpress?

    Thanks,
    Nick

    Thread Starter swf2002

    (@swf2002)

    Still need help. 2.1.4 count normally 1st day, but the 2nd one again freeze. (show one old topic with 4 visitors, one more with 3, and other old again with one….) which is not true. If I upload new topic today will start to count normally but on next day …nope.

    I’m back to 2.3.2 but have same problem which was describe in my topic one. … Hector please help!

    Thanks,
    Nick

    Plugin Author Hector Cabrera

    (@hcabrera)

    Hi there,

    The plugin seems to be having some issues with WordPress 3.5. I haven’t had time to check, though, hence why the plugin stills states that its compatible up to WordPress 3.4.2.

    I have some spare time today, will be checking the problem in a couple of hours.

    Thread Starter swf2002

    (@swf2002)

    Thanks Hector

    Plugin Author Hector Cabrera

    (@hcabrera)

    Hey Nick, need your help here. Can you please tell me the exact configuration you’re using with the plugin?

    Thread Starter swf2002

    (@swf2002)

    Hi Hector,

    The resulst which I have see is from Settings in admin panel. My widget configuration is:

    Show up to 3 post
    Time Range: 24h
    Display post excerpt [?] V
    Keep text format and links [?] V 66 chaters
    Post type(s): post
    Category(ies) ID(s):4,10,3,7,8,57,27
    Display post thumbnail [?]: V 75×50
    Display date: V
    {image} {title}: {summary}…
    {stats}

    Plugin Author Hector Cabrera

    (@hcabrera)

    Alright, are you sorting your posts by comments or by views count? Also, in the Stats screen, how are you sorting the posts?

    Thread Starter swf2002

    (@swf2002)

    sorting is by views… I use facebook for comments.
    Sorting is by total views

    Plugin Author Hector Cabrera

    (@hcabrera)

    So if I understand corectly the problem is that the views count has stopped updating, is that right? In your wp-admin > Settings > WordPress Popular Posts page the stats are also ordered by total views? Also, can you please share your site’s URL so I can go there a take a look?

    Thread Starter swf2002

    (@swf2002)

    Hi Hector,

    Because of not correct data, was necesesary to disable the plugin.

    Now I atctivate it again for you… and you can see in only on page: https://www.elhovonews.info/?page_id=7117 -> 2nd Middle footer.

    I just start the plugin for you and all data was reset.

    In wp-admin > Settings > WordPress Popular Posts page ordering is also: “Order by views”.

    Like I said.. I did test the plugin for two days only. On the 2nd day the 24h data was same as 7 day, 30 day and all days data… which is not normall.

    Thanks,
    Nick

    Thread Starter swf2002

    (@swf2002)

    The 1st middle footer widget is do same but is work now on plugin “Recently Popular Plugin” which I have isntall today… but I prefer your plugin as have good admin stats.

    Your plugin can be seen on https://www.elhovonews.info/?page_id=7117 only (using Dinamic Widgets)

    Thanks again,
    Nick

    Plugin Author Hector Cabrera

    (@hcabrera)

    Can you please change the widget so it shows the views count as well? Need to check if it’s updating the views count to the database.

    Thread Starter swf2002

    (@swf2002)

    yea .. ok

    Plugin Author Hector Cabrera

    (@hcabrera)

    Just checked this link and it is updating the views count to the database (8 views). Does it show in the stats?

    Thread Starter swf2002

    (@swf2002)

    You can see views now. I have change the plugin to show 10 post not only 3.

    Thanks,
    Nick

    P.S: So far what I uderstand is … pluging counting is ok, but there is somthing wrong when calulated date only for certan time range.

Viewing 15 replies - 1 through 15 (of 23 total)
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