Countries not show up at the field

Hi @billalben

Sorry to hear you are having this issue.

I am happy to hear you love the plugin, we work hard to provide the best plugin and support.

About your issue, I see the problem is happening because the list of countries was moved to the outside container:

https://monosnap.com/file/i2JV38gzAX4yO9pmr2c46I0wO3fava

Can you please try this CSS:

.forminator-select.forminator-select-dropdown-container--open .forminator-select-dropdown{
	display: flex;
	flex-direction: column;
}

To the Forminator > Edit your form > Appearance > Custom CSS.

https://monosnap.com/file/QJhDUBhEBHkuEcDx8nFDEUwQ3S112Y

Let us know the result you got.
Best Regards
Patrick Freitas

• This reply was modified 1 year, 6 months ago by Patrick - WPMU DEV Support.

Hello Patrick

Thank yo so much for your reply, I have tried the code but unfortunately didn’t work for me, I don’t know what is the problem exactly.

https://drive.google.com/file/d/1-e_kyRTkTyl4rqStOsXjYO25nlvzpd-Y/view?usp=sharing

Sorry for that ??

Best regards

Hi @billalben,

Hope this message finds you well and thanks for the update.

I couldn’t find the code added, could you clear the site caches and try again? If still not working, could you add the CSS at Appearance >> Customize >> Additional CSS? Thanks.

Let us know if you require additional assistance.

Kind regards,
Laura

Hello Laura

Thank you so much for your reply.

I have added the code in the both place, nothing is happened.

Could you take a close look at this problem and verify if is it as you mentioned?

Best regards

Hi @billalben

Thank you for response!

When checking the page with the form from outside, I still cannot see that CSS included there.

If you have added it, then usually it means there’s some kind of either CSS optimization on site interfering or it’s a matter of cache. I suspect the latter as I see site is powered by LiteSpeed webserver and most likely there is some kind of server-side caching enabled.

So to start with, please

1. clear all cache on site if you are using any kind of caching plugin
2. and also check your hosting management panel (cPanel or similar) and see if there is any option to clear cache – if there is, do fully clear it and then test the form again.

Kind regard,
Adam

Hello Adam

I have tried the solution you have provide to me, I have installed the LightSpeed plugin to clear the cache, but nothing happened.

Could you access to the dashboard and check it from your side?

Best regards

Hello Adam

I hope you are doing well.

hopefully I get a response from you soon.

Best regards

Hi @billalben

I hope you are doing well.

I am afraid it is against wp.org rules to provide any credentials, but I can see the code is added now.

Can you edit the WordPress > Appearance > Customizer > Additional CSS and use this CSS:

.forminator-select.forminator-select-dropdown-container--open .forminator-select-dropdown{
	display: flex !important;
	flex-direction: column !important;
}

It is the same of first shared but includes the !important to ensure browser apply it.

Once done, clear all caches and check if issue is gone.

Best Regards
Patrik Freitas

Hello Patrick

Thank you so much for the code, now it works well.

I appreciate it. thanks again.

Best regards