Country and State/Province fields not working in iOS

  • Resolved joshcarey

    (@joshcarey)


    9 years ago

    Hey guys,

    Not sure what the issue is here, but the dropdown select fields for Country and for Province/State don’t work on my iPhone. I haven’t tested on iPad yet, but I assume its the same.

    Here’s a link to my client’s shop: https://iconiccnc.harbrdev.net/products/

    Adding an item to the cart and going to the checkout page, these two fields don’t respond to my “taps”.

    It works as expected on the desktop though… Anyone have any input? Is this a bug?

    Here’s my system status:

    ### WordPress Environment ###

Home URL: https://iconiccnc.harbrdev.net
Site URL: https://iconiccnc.harbrdev.net
WC Version: 2.5.3
Log Directory Writable: ?  /home/harbrdev/public_html/iconiccnc/wp-content/uploads/wc-logs/
WP Version: 4.4.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
Language: en_US

### Server Environment ###

Server Info: Apache
PHP Version: 5.5.32
PHP Post Max Size: 256 MB
PHP Time Limit: 180
PHP Max Input Vars: 1000
SUHOSIN Installed: –
MySQL Version: 5.5.48
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 2.5.3
:
woocommerce_sessions: ?
woocommerce_api_keys: ?
woocommerce_attribute_taxonomies: ?
woocommerce_termmeta: ?
woocommerce_downloadable_product_permissions: ?
woocommerce_order_items: ?
woocommerce_order_itemmeta: ?
woocommerce_tax_rates: ?
woocommerce_tax_rate_locations: ?

### Active Plugins (17) ###

Gravity Forms: by rocketgenius – 1.9.16
Advanced Custom Fields: Flexible Content Field: by Elliot Condon – 1.1.1
Advanced Custom Fields: Repeater Field: by Elliot Condon – 1.1.1
Advanced Custom Fields Repeater Collapser: by Mark Root-Wiley – 1.4.3
Advanced Custom Fields: by Elliot Condon – 4.4.5
bbPress: by The bbPress Community – 2.5.8
EpicWebs bbPress Test Data: by Lynq – 1.0.1
Peter's Login Redirect: by Peter Keung – 2.9.0
Post Types Order: by Nsp Code – 1.8.5
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 2.2.6
Category Order and Taxonomy Terms Order: by Nsp-Code – 1.4.7
Woo Login Redirect: by Nayem – 1.0
WooCommerce: by WooThemes – 2.5.3
WordPress Importer: by wordpressdotorg – 0.6.1
Yoast SEO: by Team Yoast – 3.0.7
WP Migrate DB Pro Media Files: by Delicious Brains – 1.4.3
WP Migrate DB Pro: by Delicious Brains – 1.5.5

### Settings ###

Force SSL: –
Currency: CAD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 0

### API ###

API Enabled: ?
API Version: 3.1.0

### WC Pages ###

Shop Base: #61 - /products/
Cart: #62 - /cart/
Checkout: #63 - /checkout/
My Account: #64 - /my-account/

### Taxonomies ###

Product Types: simple (simple)
grouped (grouped)
variable (variable)
external (external)

### Theme ###

Name: Iconic CNC
Version: 1.0
Author URL: https://harbr.co
Child Theme: ? – If you're modifying WooCommerce on a parent theme you didn't build personally
then we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ?

### Templates ###

Overrides: iconiccnc/woocommerce/archive-product.php
iconiccnc/woocommerce/cart/cart-empty.php
iconiccnc/woocommerce/cart/cart-shipping.php
iconiccnc/woocommerce/cart/cart-totals.php
iconiccnc/woocommerce/cart/cart.php
iconiccnc/woocommerce/cart/mini-cart.php
iconiccnc/woocommerce/cart/shipping-calculator.php
iconiccnc/woocommerce/checkout/form-billing.php
iconiccnc/woocommerce/checkout/form-checkout.php
iconiccnc/woocommerce/checkout/form-shipping.php
iconiccnc/woocommerce/checkout/review-order.php
iconiccnc/woocommerce/content-product.php
iconiccnc/woocommerce/content-single-product.php
iconiccnc/woocommerce/global/breadcrumb.php
iconiccnc/woocommerce/loop/no-products-found.php
iconiccnc/woocommerce/notices/error.php
iconiccnc/woocommerce/notices/notice.php
iconiccnc/woocommerce/notices/success.php
iconiccnc/woocommerce/single-product/add-to-cart/variable.php
iconiccnc/woocommerce/single-product/short-description.php
iconiccnc/woocommerce/single-product/up-sells.php

    https://www.ads-software.com/plugins/woocommerce/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Caleb Burks

    (@icaleb)

    Automattic Happiness Engineer

    Hi Josh,

    I’m thinking there is something on your website specifically that is causing this error.

    Typically issues like this may be caused by either a conflict with your theme or with another plugin. Try temporarily switching back to the WordPress Twenty Twelve Theme, or Storefront, and disable all plugins except for WooCommerce. If that resolves the issue, then slowly re-enable features until you find the one that’s causing the conflict.

    Thread Starter joshcarey

    (@joshcarey)

    Hmmm – I should’ve thought of that first. I tried swapping themes, and you’re right. They seem to work just fine now. So I guess I’ll have to go through my scripts and CSS to see if I can find the culprit.

    Thanks for the input.

    Hey Josh, What did you find as the culprit? I believe I’m dealing with the same problem.

    • This reply was modified 8 years, 6 months ago by Andrew.

    Me too. Anyone have an answer to this. I have been struggling to find a solution for weeks now. I have removed all of my plugins and slowly put them back but the problem remains.

    Hey there,

    I just came across this post that seems to have worked for me.

    https://stackoverflow.com/questions/31019300/woocommerce-drop-down-filter-does-not-work-on-ios

    Oh Thank goodness @atmacmillan! Thanks a ton. That worked for me.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Country and State/Province fields not working in iOS’ is closed to new replies.