Country dropdown doesn’t appear when form embed in popup

  • Resolved cgrignon

    (@cgrignon)


    2 years, 6 months ago

    Hello team!

    I’m encountering a small issue with the country field when the form is in a popup.
    I’m using Popup Maker and I have an address field with just the country field in my form.
    It works fine when not in the popup, but when it’s added to a popup, the country dropdown doesn’t show. The arrow is moving but nothing appears.

    My page is password protected, let me know how to provide it to you.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @cgrignon,

    I could replicate the issue when tested on my side, I’m afraid it seems to be more of a compatibility issue.

    I’m bringing this to our developer’s attention so that we could check further on what might be causing it and if there is any workaround that could be suggested.

    Please do note that our developers work on complex queries and have a slow response time, will keep you updated once we get further update asap.

    If you are looking for a quick solution, you could try the Hustle plugin which should work fine with Forminator.
    https://www.ads-software.com/plugins/wordpress-popup/

    Kind Regards,
    Nithin

    Thread Starter cgrignon

    (@cgrignon)

    Hello Nithin, thank you for your reply.

    I will look into Hustle but I do have quite an amount of popups so if I can avoid to redo all of them, that would be precious.

    Do keep me posted!
    Best

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @cgrignon,

    On checking further, we were able to notice it’s more of a conflict with CSS.

    Could you please try the following CSS and see whether it works?

    .forminator-select.forminator-select-dropdown-container--open {
  z-index: 9999999999 !important;
}

    You can apply the above CSS via the default WordPress customizer, under Appearance > Customize > Additional CSS</strong.

    Kind Regards,
    Nithin

    Thread Starter cgrignon

    (@cgrignon)

    Hi Nithin,

    Indeed, that was it, it works now, thank you so much!

    Best

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @cgrignon,

    You’re welcome. I’ll go ahead and mark this ticket as resolved. Feel free to re-open the thread for any further queries related to this.

    Kind Regards,
    Nithin

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Country dropdown doesn’t appear when form embed in popup’ is closed to new replies.