Country/region does not work

Hi @fkahn ,

Thanks for reaching out!

I understand that you are having some issues with the setup wizard, as you are unable to add your country, is that correct?

Can you head over to Dashboard > Settings > Permalinks, and resave your existing settings, without making any changes to the settings?

Doing this will rebuild your .htaccess file, and hopefully, clear the issue of this getting stuck during the onboarding.

Once that is done, please can you try completing the Setup Wizard and see if you are now able to add the country?

If this makes no difference, please can you head over to WooCommerce → Status. Select Get system report and then Copy for support. This will allow us to get a better understanding of your sites current environment.

Additionally, please can you share a copy of any fatal error log found under WooCommerce → Status → Logs, as well as a screenshot of what you are seeing on your end when trying to complete the setup wizard.

Snipboard.io can be used for easily sharing screenshots – please follow the instructions on that page, then paste the URL in this thread.

Once you have these, please share them in your response here.

Cheers!

Hi Roxy, No jou in re-saving the Permalinks. I exited and then logged in again with same results.

WordPress Environment

WordPress address (URL): https://cryptocurrencyeducator.com
Site address (URL): https://cryptocurrencyeducator.com
WC Version: 7.4.1
REST API Version: ?</img> 7.4.1
WC Blocks Version: ?</img> 9.4.4
Action Scheduler Version: ?</img> 3.5.4
Log Directory Writable: ?</img>
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?</img>
Language: en_US
External object cache: –

Server Environment

Server Info: Apache
PHP Version: 8.0.28
PHP Post Max Size: 120 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.88.1
OpenSSL/1.1.1t

SUHOSIN Installed: –
MySQL Version: 5.7.41
Max Upload Size: 120 MB
Default Timezone is UTC: ?</img>
fsockopen/cURL: ?</img>
SoapClient: ?</img>
DOMDocument: ?</img>
GZip: ?</img>
Multibyte String: ?</img>
Remote Post: ?</img>
Remote Get: ?</img>

Database

WC Database Version: 7.4.1
WC Database Prefix: wpjr_
Total Database Size: 4.81MB
Database Data Size: 3.37MB
Database Index Size: 1.44MB
wpjr_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjr_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpjr_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpjr_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
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wpjr_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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Post Type Counts

attachment: 1
page: 7
post: 2

Security

Secure connection (HTTPS): ?</img>
Hide errors from visitors: ?</img>

Active Plugins (1)

WooCommerce: by Automattic – 7.4.1

Inactive Plugins (1)

Akismet Anti-Spam: by Automattic – 5.0.2

Settings

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?</img>
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Shop base: #7 - /shop/
Cart: #8 - /cart/
Checkout: #9 - /checkout/
My account: #10 - /my-account/
Terms and conditions: ?</img> Page not set

Theme

Name: Twenty Twenty-Three
Version: 1.0
Author URL: https://www.ads-software.com
Child Theme: ?</img> – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?</img>

Templates

Overrides: –

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
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navigation
new-product-management-experience
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
product-variation-management
settings

Daily Cron: ?</img> Next scheduled: 2023-03-10 21:50:13 +00:00
Options: ?</img>
Notes: 33
Onboarding: -

Action Scheduler

Complete: 3
Oldest: 2023-03-09 21:50:15 +0000
Newest: 2023-03-10 00:15:43 +0000

Pending: 1
Oldest: 2023-03-10 21:50:15 +0000
Newest: 2023-03-10 21:50:15 +0000

Status report information

Generated at: 2023-03-10 00:16:03 +00:00
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Looks like i’m out of memory? I’m getting a fatal error Critical Allowed Memory Size 67108864 bytes exhausted in home/cryptoeducator/public_html_wp-content/plugins/woocommerce/il8n/states.php on line 904 where do i fix that?

Hi @fkahn ,

Critical Allowed Memory Size 67108864 bytes exhausted in home/cryptoeducator/public_html_wp-content/plugins/woocommerce/il8n/states.php on line 904 

This above error occurs when your website runs out of memory while trying to perform a task. I am unable to see the amount of memory it is trying to allocate however, can you see if increasing your WordPress memory limit resolves the issue?

Below are some methods to try if you would like to do this on your own, alternatively you could reach out to your host provider to do this for you:

Edit your wp-config.php file
Add this to the top, before the line that says, “Happy Blogging”:

define(‘WP_MEMORY_LIMIT’, ‘512M’);

Edit your PHP.ini file
If you have access to your PHP.ini file, change the line in PHP.ini
If your line shows 64M try 256M:

memory_limit = 256M ; Maximum amount of memory a script may consume (64MB)

Edit your .htaccess file
If you don’t have access to PHP.ini try adding this to an .htaccess file:

php_value memory_limit 256M

Please see the this documentation for more information.

If this makes no difference, please can you navigate to WooCommerce → Status → Logs and share the complete fatal error log , as it appears to be missing the allocation size.

Cheers!

Hi @fkahn ,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if you need any further help with this.

Cheers!

upping the memory size in php.ini solved the problem. Thanks!

Hi @fkahn ,

That’s great to hear!

Since this has been resolved, feel free to create a new topic should you need any further help ??

Also, if you have a few minutes, we’d love it if you could leave us a review:?

https://www.ads-software.com/support/plugin/woocommerce/reviews/

Cheers!