CountryBlocked

  • Resolved Barbara Feldman

    (@barbfeldman)


    10 years ago

    I successfully installed plugin on one site, and am quite happy with it! Thank you.

    Now when trying to authenticate on another site, I am getting the error code:
    Error gathering analytics data from Google: This service is not available from your region. Error code is: countryBlocked

    My server (and I) are both in the USA.

    Any suggestions?

    Barbara

    P.S. I also am getting a notice from Google that Auth 1.0 will retire on April 20, 2015. Will you be implementing Auth 2.0?
    https://support.google.com/accounts/answer/6140397

    https://www.ads-software.com/plugins/toplytics/

Viewing 1 replies (of 1 total)
  • Plugin Author Presslabs

    (@presslabs)

    Hi Barbara, this error suggests that Google believes your IP address belongs to a country with restricted access (https://support.google.com/a/answer/2891389?hl=en). USA is not one of those countries however, so this is likely an error. Please fill out the following form to have this corrected: https://support.google.com/websearch/contact/ip

    You should also announce your hosting provider about this ASAP, because the IP Block owner is the one who should figure things out and take the necessary actions for this type of problems.

    About the other issue with Auth 1, the next version of Toplytics (v 3.0) will be with Auth 2.0. The next version is in tests right now and will be soon available on www.ads-software.com comunity.Thanks for your interest!

Viewing 1 replies (of 1 total)
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