Counts gone

  • Resolved bryanpw1

    (@bryanpw1)


    7 years, 5 months ago

    All the counts on my site are gone this morning. They were fine yesterday. What’s the fix?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @bryanpw1,

    Thanks for reaching out and apologies if you’re seeing this!
    Our developers are currently working on a solution and hope to send out an update later today. If you have any other questions or feedback please let us know, otherwise I’ll be sure to update you ass soon as possible Bryan.

    Brandon

    Hi @bryanpw1,

    Thanks for reaching out to us, we recently fixed an issue on our end that was showing the incorrect counts. I’ve checked out your website and noticed that you have received the correct share totals back!

    If you have any other questions please let us know, thanks again for reporting on the issue and apologies for the mix up on our end!

    Happy Sharing!
    Brandon

    Thread Starter bryanpw1

    (@bryanpw1)

    Thanks!! Great job.

    Plugin Author ShareThis

    (@sharethis)

    Thanks again @bryanpw1. Please feel free to shoot us a review if you have a minute to spare and like our plugin. We really appreciate all feedback. If you have any more questions or concerns don’t hesitate to open another support ticket. We usually have a fix or new plugin update same day if possible!

Viewing 4 replies - 1 through 4 (of 4 total)
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