Counts resets to zero when refreshing the page

  • Siss

    (@slarsegmailcom)


    6 years, 2 months ago

    Hello,
    I lost all the counts after changing to https, and it was recovered after I added this to the JavaScript:
    a2a_config.counts = { recover_protocol: ‘http’ };

    But, when I refresh the page, or click on another blog post, the counts are set to zero. The counts come back if I use Ccleaner first. Not sure if it is only the cache or other things that has to be cleaned first. This is very weird. What can I do? Greatful for some help with this.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author micropat

    (@micropat)

    Hey there. That’s likely an issue with Facebook’s counts API rate limiting the number of times your browser/connection has called its API for share counts.

    Currently, AddToAny shows zero when Facebook’s API responds with a user rate limiting error. In a future release AddToAny will simply hide the counter when Facebook does that.

    Thread Starter Siss

    (@slarsegmailcom)

    Thank you for your quick answer. How is that, I can only see the counts one time?

Viewing 2 replies - 1 through 2 (of 2 total)
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