• Resolved masurana

    (@masurana)


    Sir,
    On our site Coupon section > Usage restriction > Allowed email does not work. When we set one email for this coupon code, this coupon code is work on any registered email.
    Please help us to solve this issue. Thanks.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi @masurana,

    Sorry for the trouble there. I tested on my development site just now to make sure this is still working correctly in 3.7. The way this is made to work is at checkout the billing email address is checked against the restrictions on the coupon. It won’t verify until the order is placed. But at that point it should reject the coupon if the billing email doesn’t match the email on the coupon.

    Here’s a screenshot of what it should show after attempting to place the order:

    coupon

    Prior to placing the order, the coupon appeared to work and showed the discount being applied successfully.

    See if you’re able to actually create the order and pay for it with the restricted coupon. Let us know how it goes.

    Cheers

    Thread Starter masurana

    (@masurana)

    Sir,
    I checked it. It’s correct.
    Thanks for your support & reply.

Viewing 2 replies - 1 through 2 (of 2 total)
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