Coupon code is now working and Product Can’t delete in cart Page

Hi @thilipdonmax29,

I am using latest version woo commerce plugin, after the plugin my coupon code is not working and not able to delete the product in cart page also

From what I understand, you’re experiencing difficulties with your coupon code not working and also being unable to delete products from the cart page on your website, https://adjust-u.e-worc.com, after updating the WooCommerce plugin to version 8.3.1.

Firstly, I want to reassure you that I have personally investigated this issue for you. I have tested the same process on our end using the latest versions of WordPress, WooCommerce, and our free Storefront theme, without any other plugins enabled. However, I was unable to reproduce the problem, which leads me to believe that the issue may be specific to your setup.

Image Link: https://s5.gifyu.com/images/SRyox.gif

Here are a few steps you could try to resolve the issue:

1. Check your coupon settings: Ensure that the coupon code ‘riseup24’ is correctly set up with the right discount, usage limit, and product restriction. If you need help with this, check out our handy guide on ?? Coupon Management.
2. Disable all other plugins: There might be a conflict with another plugin that’s causing the issue. Disable all other plugins and see if the problem persists.
3. Switch to a default theme: Sometimes, themes can cause conflicts. Try switching to a default theme like Storefront and see if the issue is resolved. Here’s a handy guide on testing for conflicts: ?? How to Test for Plugin and Theme Conflicts.

If the issue persists after trying these steps, could you please provide more details like a screenshot of the coupon settings? This will help us better understand the issue and provide a more accurate solution. You can share screenshots at https://snipboard.io. Just follow the instructions on the page and paste the URL in your response.

We would also appreciate seeing your site’s System Status report. It can give us a clearer picture of your site’s setup and help us identify the problem. You can find the report under WooCommerce > Status. Choose Get system report and then Copy for support.

If there are any fatal error logs, please share those as well. You can find them under WooCommerce > Status > Logs.

Once you’ve collected this information, please paste it inside a Code block in your reply, or use https://pastebin.com to paste it and share the link with us.

Thanks for your patience and cooperation in this matter! We’re here to help you get this sorted.

Hi Tamrat A,
Coupon code is working now but have problem on post_meta and order_meta table its lot of duplication data, we need to where is coming and how to prevent that.

https://prnt.sc/hllIagvJOuY9

https://prnt.sc/IqktWwadF7br

Hi thilipdonmax29 ??

I’m happy to hear the coupon issue is now fixed. It sounds like you need help with duplicated post_meta and order_meta data, where per your screenshot, there appears to be a lot of duplicated entries for Order 7117.

In that case, could you please start a new topic about the order issue? We’ll be more than happy to help you out there. Thank you!