coupon created in vendor admin is not working

sorry I am using dokan pro and have installed all updates

Hello @ryandesigned,

I am so sorry but I am a bit confused on the query. Are you using the WooCommerce coupon option that is on the backend? If yes, then you need to know we removed the admin coupon to be applied on the cart when Dokan installed because we have thought of the scenarios below:

Say you are admin and have created a coupon that provides a discount for $40 flat for all your vendor’s products. Some of the vendors may sell products that are $5. So, it is impossible to provide $40 flat discount for a product with $5 cost.

Another fact is, a vendor might not want to put any discount on his shop’s products, in that case, admin cannot forcefully apply a discount for his products. For products that are very costly, the discount is not an option.

Now, if you need this feature then please put the below code on your child theme’s function.php.

add_filter( ‘dokan_ensure_vendor_coupon’, ‘__return_false’ );

In case you are using the vendor coupon you need to create a support ticket. Vendor coupon is not a free feature and we are unable to discuss such features here.

Thank you ??

Hi,

Thanks for the reply but I am not using the coupon in woocommerce. Dokan has the option to create a coupon in vendor dashboard and this is what is not working

Hello,

Thanks for the clarification. Have you checked for a possible plugin/theme conflict? If not, then please disable all other plugins except Dokan and WooCommerce then try again. It that doesn’t help then try switching your current theme. If the issue still remains, in that case, we need to check your site and investigate further issues. I request you to submit a ticket from our website’s contact form.

Thank you.