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Resolved

Jan

(@janerio)

Hello guys,

I do face the issue that if a coupon is used to order products total costs in order confirmation and woocommerce backend/invoice differ. I will attach screens to give you an example. Pls. help and advise there I can correct this. Thanks.


### WordPress Environment ###

WordPress address (URL): https://gluecklich.shop
Site address (URL): https://gluecklich.shop
WC Version: 4.9.2
REST API Version: ? 4.9.2
WC Blocks Version: ? 4.0.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.8.3
Log Directory Writable: ?
WP Version: 5.6
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: –
Language: de_DE
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.38 (Debian)
PHP Version: 7.4.12
PHP Post Max Size: 1 GB
PHP Time Limit: 3600
PHP Max Input Vars: 1000
cURL Version: 7.64.0
OpenSSL/1.1.1g

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.25-MariaDB-0+deb10u1
Max Upload Size: 1 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.9.2
WC Database Prefix: wp_
Datenbank-Gesamtgr??e: 125.06MB
Datenbank-Datengr??e: 89.19MB
Datenbank-Indexgr??e: 35.87MB
wp_woocommerce_sessions: Daten: 8.50MB + Index: 0.27MB + Engine InnoDB
wp_woocommerce_api_keys: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Daten: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Daten: 0.22MB + Index: 0.17MB + Engine InnoDB
wp_actionscheduler_claims: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Daten: 0.16MB + Index: 0.13MB + Engine InnoDB
wp_commentmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Daten: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_links: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_matomo_access: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_matomo_archive_blob_2020_01: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_matomo_archive_blob_2020_04: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_matomo_archive_blob_2020_05: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_matomo_archive_blob_2020_06: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_matomo_archive_blob_2020_07: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_matomo_archive_blob_2020_08: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_matomo_archive_blob_2020_09: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_matomo_archive_blob_2020_10: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_matomo_archive_blob_2020_11: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_matomo_archive_blob_2020_12: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_matomo_archive_blob_2021_01: Daten: 1.39MB + Index: 0.09MB + Engine InnoDB
wp_matomo_archive_blob_2021_02: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_matomo_archive_invalidations: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_matomo_archive_numeric_2020_01: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_matomo_archive_numeric_2020_04: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_matomo_archive_numeric_2020_05: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_matomo_archive_numeric_2020_06: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_matomo_archive_numeric_2020_07: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_matomo_archive_numeric_2020_08: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_matomo_archive_numeric_2020_09: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_matomo_archive_numeric_2020_10: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_matomo_archive_numeric_2020_11: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_matomo_archive_numeric_2020_12: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_matomo_archive_numeric_2021_01: Daten: 0.13MB + Index: 0.13MB + Engine InnoDB
wp_matomo_archive_numeric_2021_02: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_matomo_brute_force_log: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_matomo_custom_dimensions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_matomo_goal: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_matomo_locks: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_matomo_logger_message: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_matomo_log_action: Daten: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_matomo_log_conversion: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_matomo_log_conversion_item: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_matomo_log_link_visit_action: Daten: 0.23MB + Index: 0.13MB + Engine InnoDB
wp_matomo_log_profiling: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_matomo_log_visit: Daten: 0.13MB + Index: 0.05MB + Engine InnoDB
wp_matomo_option: Daten: 0.17MB + Index: 0.02MB + Engine InnoDB
wp_matomo_plugin_setting: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_matomo_privacy_logdata_anonymizations: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_matomo_report: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_matomo_report_subscriptions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_matomo_segment: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_matomo_sequence: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_matomo_session: Daten: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_matomo_site: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_matomo_site_setting: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_matomo_site_url: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_matomo_tagmanager_container: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_matomo_tagmanager_container_release: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_matomo_tagmanager_container_version: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_matomo_tagmanager_tag: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_matomo_tagmanager_trigger: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_matomo_tagmanager_variable: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_matomo_tracking_failure: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_matomo_twofactor_recovery_code: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_matomo_user: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_matomo_user_dashboard: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_matomo_user_language: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_matomo_user_token_auth: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mipconnector_attribute_group_map: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mipconnector_attribute_map: Daten: 0.05MB + Index: 0.05MB + Engine InnoDB
wp_mipconnector_brand_map: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mipconnector_brand_plugin_map: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mipconnector_category_map: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mipconnector_file_log: Daten: 0.08MB + Index: 0.11MB + Engine InnoDB
wp_mipconnector_image_url: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mipconnector_import_process_attribute: Daten: 0.11MB + Index: 0.09MB + Engine InnoDB
wp_mipconnector_import_process_attribute_group: Daten: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_mipconnector_import_process_brand: Daten: 0.09MB + Index: 0.11MB + Engine InnoDB
wp_mipconnector_import_process_brand_plugin: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mipconnector_import_process_category: Daten: 0.34MB + Index: 0.25MB + Engine InnoDB
wp_mipconnector_import_process_product: Daten: 0.17MB + Index: 0.13MB + Engine InnoDB
wp_mipconnector_import_process_tag: Daten: 0.19MB + Index: 0.17MB + Engine InnoDB
wp_mipconnector_import_process_variation: Daten: 0.13MB + Index: 0.11MB + Engine InnoDB
wp_mipconnector_order_log: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mipconnector_product_image_url: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mipconnector_product_map: Daten: 0.41MB + Index: 0.31MB + Engine InnoDB
wp_mipconnector_product_url: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mipconnector_tag_map: Daten: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_mipconnector_variation_map: Daten: 0.14MB + Index: 0.16MB + Engine InnoDB
wp_newsletter: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_newsletter_emails: Daten: 0.14MB + Index: 0.00MB + Engine InnoDB
wp_newsletter_sent: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_newsletter_stats: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_newsletter_user_logs: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Daten: 9.03MB + Index: 2.34MB + Engine InnoDB
wp_postmeta: Daten: 48.58MB + Index: 18.83MB + Engine InnoDB
wp_posts: Daten: 10.44MB + Index: 6.02MB + Engine InnoDB
wp_rank_math_404_logs: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_analytics_gsc: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_rank_math_analytics_objects: Daten: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_internal_links: Daten: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_internal_meta: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rank_math_redirections: Daten: 0.30MB + Index: 0.05MB + Engine InnoDB
wp_rank_math_redirections_cache: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_storeabill_documentmeta: Daten: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_storeabill_documents: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_storeabill_document_itemmeta: Daten: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_storeabill_document_items: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_storeabill_document_noticemeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_storeabill_document_notices: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_storeabill_journals: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_termmeta: Daten: 0.11MB + Index: 0.13MB + Engine InnoDB
wp_terms: Daten: 0.08MB + Index: 0.09MB + Engine InnoDB
wp_term_relationships: Daten: 3.33MB + Index: 1.45MB + Engine InnoDB
wp_term_taxonomy: Daten: 0.08MB + Index: 0.09MB + Engine InnoDB
wp_usermeta: Daten: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_users: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Daten: 0.11MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Daten: 1.52MB + Index: 1.28MB + Engine InnoDB
wp_wc_reserved_stock: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_gzd_dhl_im_products: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_dhl_im_product_services: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_dhl_labelmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_dhl_labels: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_packaging: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_gzd_packagingmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_shipmentmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_shipments: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_gzd_shipment_itemmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_shipment_items: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_gzd_shipping_provider: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_gzd_shipping_providermeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB

### Post Type Counts ###

attachment: 14567
blocks: 7
customize_changeset: 18
document_template: 4
nav_menu_item: 19
page: 19
post: 12
product: 5282
product_variation: 1840
revision: 271
shop_coupon: 5
shop_order: 8
wpcf7_contact_form: 3

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (21) ###

Marketing Campaigns Reporting (Matomo Plugin): von Matomo – 4.0.4
BigBuy Dropshipping Connector für WooCommerce: von BigBuy – 1.2.12
Contact Form 7: von Takayuki Miyoshi – 5.3.2
Easy WP SMTP: von wpecommerce
alexanderfoxc – 1.4.5

Facebook for WooCommerce: von Facebook – 2.2.0
Matomo Marketplace for WordPress: von Matomo – 1.0.8
Matomo Analytics – Ethische Statistiken. Nachhaltige Erkenntnisse.: von Matomo – 4.1.3
Monetization Code plugin: von aerin Singh – 1.0
Newsletter - Contact Form 7: von The Newsletter Team – 4.1.9
Newsletter - Addons Manager: von The Newsletter Team – 1.1.3
Newsletter - Facebook: von The Newsletter Team – 4.0.9
Newsletter - Geo Resolver: von The Newsletter Team – 1.1.0
Newsletter - Reports and Retargeting: von The Newsletter Team – 4.3.7
Newsletter - WooCommerce: von The Newsletter Team – 1.6.0
Newsletter: von Stefano Lissa &
Das Newsletter Team – 7.0.2
Rank Math SEO: von Rank Math – 1.0.56.1
Vendidero Helper: von Vendidero – 1.3.0
PayPal PLUS für WooCommerce: von Inpsyde GmbH – 2.2.1
Germanized für WooCommerce Pro: von vendidero – 3.1.4
Germanized für WooCommerce: von vendidero – 3.3.5
WooCommerce: von Automattic – 4.9.2

### Inactive Plugins (0) ###

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop-Basis: #14 - /shop
Warenkorb: #15 - /warenkorb
Kasse: #16 - /kasse
Mein Konto: #17 - /mein-konto
Allgemeine Gesch?ftsbedingungen: #45 - /agb

### Theme ###

Name: Flatsome
Version: 3.13.1
Author URL: https://www.uxthemes.com/
Child Theme: ? – Wenn du WooCommerce mit einem Theme
das du nicht selbst entwickelt hast
an eigene Bedürfnisse anpasst
dann empfehlen wir die Verwendung eines Child-Themes. Siehe Wie du ein Child-Theme erstellst (engl.)

WooCommerce Support: ?

### Templates ###

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart-shipping.php
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/terms.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product-cat.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php
flatsome/woocommerce/content-product_cat.php

### Action Scheduler ###

Complete: 640
Oldest: 2021-01-09 14:51:18 +0100
Newest: 2021-01-28 11:17:26 +0100

Pending: 3
Oldest: 2021-01-28 11:32:26 +0100
Newest: 2021-01-28 22:31:17 +0100

Order confirmation:
https://i.postimg.cc/7bpxB2hz/Screenshot-20210126-221000.png

Backend and invoice:
https://i.postimg.cc/Yj4rf3rk/Screenshot-20210126-220909.png

https://i.postimg.cc/hQ7KDSyh/Screenshot-20210126-221600.png

Viewing 4 replies - 1 through 4 (of 4 total)

crazywickedawesome
(@crazywickedawesome)

4 years, 1 month ago

Hi!

Thanks for reaching out!

Has this happened with just one coupon in particular or all coupons on your site?

Can you please include screenshots of your coupon settings?
Thread Starter Jan
(@janerio)

4 years, 1 month ago
@crazywickedawesome thanks for your reply. It’s the first coupon used in my shop.

Attached you will find the settings:

https://postimg.cc/qgP0TbSR
https://postimg.cc/568JN5Wm
https://postimg.cc/rz0c7Xh3
- This reply was modified 4 years, 1 month ago by Jan.
- This reply was modified 4 years, 1 month ago by Jan.
Thread Starter Jan
(@janerio)

4 years, 1 month ago

@crazywickedawesome any idea or feedback? Thanks!

Plugin Support Damianne P (a11n)
(@drwpcom)

4 years ago

Hi @janerio. Sorry that we missed your last post. Are you still facing this issue? The totals are the same so it looks like somehow the discount is either applied separately to the shipping or not.

This is likely due to a conflict with your theme or a plugin. We have a guide to help you with conflict testing here – https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Coupon differently calculated in confirmation & backend/invoice’ is closed to new replies.

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