Coupon does not exist!

Web site Url : https://tender.net/cityscoop/recoverylab/index.php/checkout/



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1. Getting below error when order amount and coupon amount are same. Please advice
   The “fb40-89cb-38a7-90f6” coupon has been removed from your cart: Coupon “fb40-89cb-38a7-90f6” does not exist!

Coupon amount detecting 2 times.
For example i have coupon for 50 and i am going to purchase a product with value 10.
When apply coupon code it deducting 10 and again deducting when click place order.

Please advice to solve the issue

Hello there,
thanks for contacting us!

Unfortunately, I cannot reproduce the error locally.

I suggest you perform the following tests:

• update the plugin, WC and WP to the latest version.
• change to a default WP theme like 2023.
• leave only WC and our plugin active, and activate your plugins in batches until you find the one that conflicts.

Could you check it, please?

Best regards.

Any luck with this?

Surely we can’t be the only people having this issue??

I’ve changed the theme and deactivated all but WooCommerce and the YITH plugins and still it’s doing the same thing.

I guess at least it’s sending the emails now, but no good if no one can actually use the gift codes ??