• hello,

    The issue is that when a customer applies a coupon to pay for the product on my website https://www.portraitflip.com/, The coupon is currently applied only to deposit value, not on the total value of a product. Please let me know how to coupon can work on the total value of the item and not just the deposit.

    Just to clarify though
    So, as a further example, if I had a product at £100, with a deposit option of 50%, As a customer, without a coupon, I would expect to pay £50 now, and £50 at a later date.

    A. If the coupon was available for 20% however, 20% be deducted from just the initial £50? (20% of £50 = £10 discount which means in total the customer pays £90)

    Or

    B. the coupon be calculated based on the whole order (20% of £100 = £20), but then deducted from the deposit (leaving a £30 deposit, £50 at a later date, meaning in total the customer pays £80)

    As a customer I’d expect the latter, i.e. receiving the discount against the whole order. Currently, the situation A is happening. Kindly let me know how can I set the situation B to happen.

    thanks

    The page I need help with: [log in to see the link]

  • The topic ‘COUPON DOESNT APPLY ON THE TOTAL PRICE , IT APPLIES ONLY ON DEPOSIT’ is closed to new replies.