Coupon import not working

  • Resolved jananuri

    (@jananuri)


    6 years, 11 months ago

    Hi,

    I downloaded your plug-in to import a high number of coupons for our website.
    In order to use the right wording, I downloaded the current coupons and changed the numbers/names for the new ones. After, I uploaded everything again, though there were only empty coupons created. Could you please help me with this issue. Thanks!

    Best
    Jana

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

  • Hi @jananuri,

    Could you please share your CSV so I can check and get back to you?

    Thread Starter jananuri

    (@jananuri)

    Hi,
    where do I upload the file? Or do I just copy the celles in here?

    Best
    Jana

    Hi Jana,

    You can share your CSV here

    Thread Starter jananuri

    (@jananuri)

    Ok, I did send you an email.

    hi developer , recently everyone are facing issues with coupon import . i have tested exporting same coupons and tried importing without editing the csv. but its just blank , no process of importing is taking place. kindly please check.

    Hi @lucky1620

    We checked with latest version of plugin (V1.2.6) and found no issues. Could you reach us with the CSV via support.

    I have had the same issue. I exported CSV for the columns, created a total of 5 new coupons based on previous entries where I changed the coupon name and incremented the IDs to ensure that they would be unique. Importing this I managed to cancel the import after it had added over 1000 blank entries. My wordpress is up to date, my woocommerce is also up to date. This is quite seriously broken!

    Hi @kersti,

    We apologize for the inconvenience caused. We did some test import in our dev/testing environments with different scenarios and were not able to replicate the issue. All imports were completed successfully.

    Could you please share us the CSV via support so that we can check it.

Viewing 8 replies - 1 through 8 (of 8 total)
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