Coupon Limit not respected
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Hello,
We have updated woocommerce plugin on our website and we are having an issue with the coupons.
We have a limit of 30 time coupon usage.
We have update the usage count to 29.
We add 3 products related to the category restriction we mentioned in the coupon settings.
However, when we apply the coupon in our cart, it is still applied. And does not mention any limit reached.
Please help and advise as this is posing a big problem.
Thank you,
Rashmika.The page I need help with: [log in to see the link]
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Hello there,
To take a better look can you please provide the following:
Please share a copy of your site’s System Status: You can find it via
WooCommerce > Status
. Select “Get system report” and then “Copy for support”.?Thanks.
Hello Igor,
Please find it below :
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Thank you,
Best Regards.Hi there,
Thanks for the information.
WP Version: ? 5.7.2 – There is a newer version of WordPress available (5.8.3)
Can you please check if updating the version of WordPress solves the issue?
Let us know how it goes.
We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.
Thanks.
- The topic ‘Coupon Limit not respected’ is closed to new replies.