coupon message

Hi @yoonlaserwp23

Thanks for reaching out!

Is there any way that I can customize the Coupon error message when I checkout?

You could use a translation plugin like Loco Translate to change this text into your desired string.

Also the message shows only 1-2 seconds and disappear, can I make it stay longer?

This is quite strange that the message disappears after 1-2 seconds on your site.

I replicated the scenario on my personal site, however, I am unable to reproduce the issue on my end. As the error message stays there as long as I’m on the page:

I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

• System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
• Fatal error logs (if any) under WooCommerce > Status > Logs.

You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

Once we have more information, we’ll be able to assist you further.

Hi,
I’ll try the Loco Translate app for message customization. Thank you for your recommendation.

About the coupon section, we made the input field for coupon code disappear on the cart page and modified the code section to show on the 3rd step of the checkout page.
The checkout plugin we’re using is FunnelKit to use the ‘multi step’ checkout feature.
and here’s the screen capture of the coupon code on the checkout page.

https://daily-seagull-a5e.notion.site/Checkout-coupon-screen-capture-f81da3dbfb0c492c826de473042fd33e?pvs=4

The message in the pink box disappears in 2-3 second I meant.
You can try the checkout on our website
https://avlgear.com/

And here’s the System Status Report.
Thank you!

• ` WordPress Environment</li> <li>WordPress address (URL): https://avlgear.com</li&gt; <li>Site address (URL): https://avlgear.com</li&gt; <li>WC Version: 8.0.2</li> <li>REST API Version: ? 8.0.2</li> <li>WC Blocks Version: ? 10.6.5</li> <li>Action Scheduler Version: ? 3.6.3</li> <li>Log Directory Writable: ?</li> <li>WP Version: ? 6.3 – There is a newer version of WordPress available (6.4.1)</li> <li>WP Multisite: –</li> <li>WP Memory Limit: 1 GB</li> <li>WP Debug Mode: –</li> <li>WP Cron: –</li> <li>Language: en_US</li> <li>External object cache: ? Server Environment</li> <li>Server Info: Apache/2.4.58 (Debian)</li> <li>PHP Version: 7.4.33</li> <li>PHP Post Max Size: 1 GB</li> <li>PHP Time Limit: 900</li> <li>PHP Max Input Vars: 12000</li> <li>cURL Version: 7.64.0</li> <li>OpenSSL/1.1.1n</li> <li>SUHOSIN Installed: –</li> <li>MySQL Version: 5.5.5-10.4.20-MariaDB-1:10.4.20+maria~buster-log</li> <li>Max Upload Size: 64 MB</li> <li>Default Timezone is UTC: ?</li> <li>fsockopen/cURL: ?</li> <li>SoapClient: ?</li> <li>DOMDocument: ?</li> <li>GZip: ?</li> <li>Multibyte String: ?</li> <li>Remote Post: ?</li> <li>Remote Get: ? 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<li>ZhEo9OF_bwf_options: Data: 0.02MB + Index: 0.03MB + Engine InnoDB</li> <li>ZhEo9OF_bwf_wc_customers: Data: 0.06MB + Index: 0.03MB + Engine InnoDB</li> <li>ZhEo9OF_cleantalk_ac_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB</li> <li>ZhEo9OF_cleantalk_connection_reports: Data: 0.17MB + Index: 0.00MB + Engine InnoDB</li> <li>ZhEo9OF_cleantalk_no_cookie_data: Data: 10.08MB + Index: 0.00MB + Engine InnoDB</li> <li>ZhEo9OF_cleantalk_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB</li> <li>ZhEo9OF_cleantalk_sfw: Data: 0.52MB + Index: 0.44MB + Engine InnoDB</li> <li>ZhEo9OF_cleantalk_sfw_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB</li> <li>ZhEo9OF_cleantalk_spamscan_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB</li> <li>ZhEo9OF_cleantalk_ua_bl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB</li> <li>ZhEo9OF_cleantalk_wc_spam_orders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB</li> <li>ZhEo9OF_commentmeta: Data: 0.39MB + Index: 0.34MB + Engine InnoDB</li> <li>ZhEo9OF_comments: Data: 4.48MB + Index: 3.50MB + Engine InnoDB</li> <li>ZhEo9OF_dgwt_wcas_index: Data: 38.58MB + Index: 3.44MB + Engine InnoDB</li> <li>ZhEo9OF_dgwt_wcas_invindex_cache: Data: 5.02MB + Index: 0.02MB + Engine InnoDB</li> <li>ZhEo9OF_dgwt_wcas_invindex_doclist: Data: 52.58MB + Index: 67.03MB + Engine InnoDB</li> <li>ZhEo9OF_dgwt_wcas_invindex_wordlist: Data: 14.52MB + Index: 14.52MB + Engine InnoDB</li> <li>ZhEo9OF_dgwt_wcas_stats: Data: 3.52MB + Index: 0.00MB + Engine InnoDB</li> <li>ZhEo9OF_dgwt_wcas_tax_index: Data: 0.11MB + Index: 0.05MB + Engine InnoDB</li> <li>ZhEo9OF_dgwt_wcas_var_index: Data: 0.42MB + Index: 0.09MB + Engine InnoDB</li> <li>ZhEo9OF_ebay_accounts: Data: 0.06MB + Index: 0.00MB + Engine InnoDB</li> <li>ZhEo9OF_ebay_auctions: Data: 0.13MB + Index: 0.22MB + Engine InnoDB</li> <li>ZhEo9OF_ebay_categories: Data: 6.52MB + Index: 3.33MB + Engine InnoDB</li> <li>ZhEo9OF_ebay_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB</li> <li>ZhEo9OF_ebay_log: 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Hi @yoonlaserwp23

About the coupon section, we made the input field for coupon code disappear on the cart page and modified the code section to show on the 3rd step of the checkout page.
The checkout plugin we’re using is FunnelKit to use the ‘multi step’ checkout feature.
and here’s the screen capture of the coupon code on the checkout page.

I understand that you modified the checkout process on your site using the FunnelKit plugin.

Since you are using a third-party plugin that we don’t provide support for based on our Support Policy, I recommend that you reach out to the developers of the plugin for further assistance. They will be better equipped to help you resolve any issues you’re experiencing with the plugin.

https://www.ads-software.com/support/plugin/funnel-builder/

All the best and hopefully, the issue will be fixed soon.