Coupon not working with multiple products

  • I want the coupon to be applied to certain products only, like t-shirts, but not to hoodies. If I add both types of products to my cart I get the message: “Sorry, this coupon is not applicable to the categories: Hoodies and Jackets”, and it doesn’t apply to the cart total at all. If I remove the hoodie from my cart, then the coupon works. I saw in a previous support ticket that someone else had the same problem that was solved by removing the contents of the “Maximum quantity of matching products” field, but I have not put anything in that field.
    Here are my settings: https://www.screencast.com/t/cbj1i5tmuUvG

    Thanks for your help.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Soft79

    (@josk79)

    Remove the ‘Excluded categories’. This prevents any cart discount to apply when one of those products is in the cart.

    Thread Starter SocialSparkMedia

    (@socialsparkmedia)

    Thanks for the prompt reply. I have made the suggested change, but it doesn’t give the results that I’m looking for. For example, the coupon should apply to t-shirts, but not hoodies, so, if I buy $48 worth of t-shirts and $44 worth of hoodies, the $100 coupon is applied for $92, but I only want it to apply to the t-shirts, so it should only apply $48. Is that possible?

    Thanks again!

    Plugin Author Soft79

    (@josk79)

    It is a $ 100 fixed cart discount coupon, so the value will always be $ 100 (or the cart total if the cart total is less).

    So, no… it’s not possible.

    Thread Starter SocialSparkMedia

    (@socialsparkmedia)

    Ok, thanks for the info. I’ll have to find another plugin then.
    Really appreciate the fast help, I’ll give you 5 stars for that even though I can’t use the plugin!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Coupon not working with multiple products’ is closed to new replies.