Coupon Usage Limit Exceded

  • My customers are trying to use the coupon code but when the coupon is applied they receive a “Coupon Usage Limit” in the card. When I review the coupon code in WP, it shows 0/1 used but still doesn’t work. When I change the usage limit (in WP) greater than 1 it works. Does the plugin have an option to increase the usage limit or what could be causing this issue?

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  • Plugin Support Aamir

    (@aamiribsf)

    Hello @joesmith7777,

    Thank you for reaching out to us!

    Just to confirm, are you using an automatically generated coupon through the plugin settings, or is the coupon manually created in WooCommerce? This information will help us better understand the situation and pinpoint what might be causing the issue.

    Looking forward to your response!

    Best regards,

    Thread Starter joesmith7777

    (@joesmith7777)

    We are using the automatic generated coupon codes through the plugin. Would the cookie have anything to do with it? Does it expire once a customer clicks the email link and then they come back (a second time) and it expires?

Viewing 2 replies - 1 through 2 (of 2 total)
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