Coupon usage limit per user not working

Same problem here. It seems the “usage limit per user” is being treated as a total “usage limit”, which is a bug that must have been introduced in a recent update. My customers have started notifying me of this issue.

I can’t seem to track it down in the code either. Please fix soon!

We are having the same issue as well, has been notied in a previous post but no reply or update on the bug, just to keep our customer happy we are creating a coupon each time for the users that need it and its becoming a pain

Do you remember which update introduced the bug? Maybe I can track down the change that broke the coupon code.

Hi Axcho it was since the latest update i think its verson i cannot remember as not on the correct computer yet 3.2.1

I’m having the same problem on client sites. The problem goes away when reverting back to 3.1.2

We would prefer not to revert back to an older version and hopefully a fix will happen soon as they cannot leave an issue like this for to long.

its funny with this issue as i went on to the live chat on woocomerce site for some quick supoort because of the issue and the person said they could not replicate the issue and we were told to test all plugins etc. but its clearly an issue with woocomerce

Yes, I’d hope they can’t leave an issue like this for too long! It strikes me that WooCommerce would be a much more solid competitor to Shopify and other commercial platforms if they didn’t introduce new bugs in updates so frequently. This is definitely not the first time something like this has happened. :/

• This reply was modified 7 years, 1 month ago by axcho.
• This reply was modified 7 years, 1 month ago by axcho.

similar issue here, thought it was the official woo subscriptions add-on update but it seems to be the latest woocommerce update. In my case, after one successful coupon redemption it then displays ‘Coupon usage limit has been reached’ for every further attempt to use the coupon no matter what the limit is.

Have ruled out any other conflict after disabling ALL plugs and theme, leaving only woocommerce.

not keen on rolling back, any suggestions very welcome!

Just been told by excellent woo support that this is a bug and will be fixed in the next release within 2 weeks, meantime the woo master github has the fix which i am installing and testing now.
available here:
https://github.com/woocommerce/woocommerce
[green button download zip]

Hi,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Hi MechielCouvaras,

I hope you don’t mind me using this thread, but if so please let me know and I’ll create a new one.

I’ve also flagged to the plugin developer at post: https://www.ads-software.com/support/topic/auto-apply-not-working/

I’m experiencing the same problem and just updated Woocommerce to v3.2.5 as per this post. I’m not sure if this updated version resolves the flagged issue as I cannot find any reference in the changelog to coupon usage limit.

The version of WooCommerce Extended Coupon Features is at v2.6.0.2

Issue:
It isn’t applying the ‘Usage limit per user’ rules and seems to allow unlimited products to be ordered.
I then set the ‘Usage limit per coupon’ and this seems to have the same problem allowing unlimited usage.

Even bigger problem is if I add a product to the cart and then go to view the cart it is fine. However if I then update the product by increasing the quantity in the cart and click ‘Update’ the cart refreshes but it doesn’t show the results of the cart, just a blank page with just the header ‘Cart’.

Regards
SteveB

Hi,

After posting I noticed the post had been set to resolved so I have created a new post at: https://www.ads-software.com/support/topic/coupon-usage-limit-per-user-not-working-2/

As for the Cart issue I flagged – I’ve carried out some further testing and I can confirm that it appears to be an issue with my bespoke child theme as switching to TwentySeventeen theme the Cart updates.

Regards
SteveB

• This reply was modified 6 years, 11 months ago by pxwm.
• This reply was modified 6 years, 11 months ago by pxwm.