Coupons bug

  • Resolved luispf39

    (@luispf39)


    3 years, 8 months ago

    Hi,

    I think I found a bug in your plugin:

    When a user uses a Coupon, the system ALWAYS shows this message “Coupons are disabled for this product”. The problem appears only when the option “Disable all if any rule applied” in your plugin settings. I mean, when any pricing rule is applied, the system is showing this message anyway.

    If the option “Apply” external coupons is enabled, everything is working fine.

    How could I disable coupons ONLY when a princing rule is applied?

    Thank you so much!
    Regards

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author algol.plus

    (@algolplus)

    hi

    please, use mode “Disable all if any of cart items updated”

    thanks, Alex

    Thread Starter luispf39

    (@luispf39)

    Thank you so much for your fast support!

    With this option enabled is working fine now ??

    Regards!

    • This reply was modified 3 years, 8 months ago by luispf39.
    Plugin Author algol.plus

    (@algolplus)

    you’re very welcome

    Thread Starter luispf39

    (@luispf39)

    Hi Alex,

    I think the problem wasn’t solved with your answer one week ago.

    During this week I saw some promocodes are correctly applied in cart, but in TOTAL field, the price was still shown without applying the discount.

    I disabled your plugin, and then in all cases Total field was correct.

    Before disabling your plugin I tried to change coupons settings in your plugin. I tried the tree options, but I coudn’t fix the problem.

    Any idea how could we fix it?

    Thank you so much,
    Luis

    Good day, @luispf39,

    Could you send us a ticket in the helpdesk with the screenshots of the rule and cart?

    Thread Starter luispf39

    (@luispf39)

    Hi @missundaztood ,

    I opened the ticket.

    Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
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