Coupons don’t work unless deactivate woo rules

  • Resolved codyoebel

    (@codyoebel)


    3 years, 9 months ago

    Problem began after most recent woo rules plugin update.

    Problem: When I go to wordpress dashboard, marketing->coupons-> create new coupon.
    If I apply the coupon to the shopping cart to deduct an amount. It doesn’t work.
    It just sits and continuously loads not doing anything and never applies the discount
    code.
    If I go to plugins->Disable Woo Rules and Woo Rules Pro , coupons now work without any clocking or loading icons appearing. If I activate woo rules plugin coupon codes STOP working.

    If I go to Dashboard->Woo Rules-> and set ALL RULES TO DISABLED coupon codes will work.
    I tried disabled one rule at a time to see if I could discover the issue, but if any one rule is enabled. Coupon codes do not apply or work.

    Please fix your plugin and do an update this is very frustrating to businesses that use coupon codes as refunds or exchanges. Without coupon codes working your woo rules is almost useless to my website !

    • This topic was modified 3 years, 9 months ago by codyoebel.
    • This topic was modified 3 years, 9 months ago by codyoebel.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi

    This is Kowsaliya from Flycart.

    We tried to reproduce in our local environment but it seems like the coupons and discounts from our plugin are working.

    Is it possible to open a support ticket with screenshots of rule setup and coupon configuration so that our support team can have a check and troubleshoot the issue.

    Really appreciate it.

    Thanks
    Team Flycart

Viewing 1 replies (of 1 total)
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