Coupons minimum spend not working

  • Resolved vlassakos

    (@vlassakos)


    4 years ago

    Hello, i have Dokan with starter edition and i realized that the coupons with minimum amount are not working. I have created 2 coupons one with minimum 100 Euro and another without minimum limit.

    When i put on the cart the products from the Vendor i have created the Coupons through Vendor‘s Dashboard, the coupon with the minimum amount is not working. It says that the minimum amount has not been reached. Of course the Cart amount from this Vendor is more that the minimum amount that has the coupon.
    For example Vendor 1 has coupon with minimum amount 100 Euro and in the cart are products from Vendor 1 with a total of 140 Euro. When i put the coupon it says that: The minimum spend of this Coupon is 100 Euro.
    The coupon is not working for sales products
    Any ideas ?

    The coupon code is S15 for products title starting with BISTON or SMART or SPLENDID.SKU starts with 44-

    LINK WITH PHOTO -> https://ibb.co/5Ls80sD

    Thanks everyone for his/her time !

    • This topic was modified 4 years ago by vlassakos.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello @vlassakos ,

    I am sorry to hear that you are facing this problem.

    First of all, vendor coupon is a Dokan Pro feature so we will not be able to discuss it here as per the rules of the www.ads-software.com forum.

    Please contact our support channel with your site details and refer to this thread. We will investigate why it did not work as expected.

    Thanks for your cooperation.

    Thread Starter vlassakos

    (@vlassakos)

    Ok. Should i send the same content on the support team? Should, create a ticket? Thanks

    Nazmul Hassan

    (@nazmulhassann20)

    @vlassakos, Yes, it is better to create a ticket to our own support forum as this needs to be checked.

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
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