Course cards not synced, new feature addition and other technical issues

  • Resolved salmanpasha

    (@salmanpasha)


    11 months, 4 weeks ago

    I like this lms and have some questions to be answered.
    1- Is there any way to permit instructor to only limit to its own course? right now instructor can edit entire courses and catagories which is not good.
    2- the user view of student panel looks like very small in text..how to zoom in or enlarge it?
    3- forget password function is not working
    4- Course cards showing in home page are not synced, the changes made on course cards by setting only shows in course cards page but not in home page. can you let me know how can i remove ratings on course card page on home page.
    5- and how can i change the text on course card button?
    and i want to generate a downloadable invoice in pdf when customer place order, can you do it?
    please let me know ASAP

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author masteriyo

    (@masteriyo)

    Hi Salman,

    Thank you for writing in,

    1) The admin user can only access the full courses on your site. The instructor role user can access the course they have created or access provided by the admin. So, we recommend you recheck the instructor access you have provided.

    2) The issue seems to be the design conflict on your site. Please provide us with the account page link; we will look into it and get back to you with the solution.

    3) The forget password feature is working fine in our testing environment. We recommend you check whether your other email features are working or not. Suppose other emails are working fine. Please refer to this documentation https://docs.masteriyo.com/faqs/test-conflict-on-your-site and follow the instructions. This will let you know the cause of the error.

    4) Please let us know how you added the courses on your home page. If you use the shortcode to add the courses on your home page, we recommend using the Elementor course block feature. Using the elemntor block for course presentation, you can customize the section according to your needs. For more details, please check this documentation: https://docs.masteriyo.com/free-addons/elementor-integration

    5) At this time, the feature you have requested is not available in the current version. However, we appreciate your suggestion and will consider it for inclusion in a future release. We will inform you as soon as the feature becomes available. To request new features for the Masteriyo plugin, please use the FeedBear link provided: https://masteriyo.feedbear.com/roadmap?referrer=wordpress.com.

    The invoice will be generated by the payment processor you have used on your site. For example, if you use the stripe payment, the stripe will send the invoice.

    Regards!

    Plugin Author masteriyo

    (@masteriyo)

    Since we did not get a response from your end, we are marking this thread as resolved, as we believe the things mentioned here are now resolved. Please create a new support thread if needed.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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