Course retake mode not working

  • Resolved suzancronje

    (@suzancronje)


    6 months, 3 weeks ago

    There is a lock on the lessons after course completion, even with retake mode enabled when the course is set to strict or flexible. It always shows a lock and students cannot retake the course. Please assist.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hello @suzancronje ,

    Thanks for reaching out to us.

    Sorry for your inconvenience. Course retake option is only available for whole courses not for single course content like lessons.

    Lessons will be lock if you enable the Content Drip settings by clicking on the “Course content available sequentially”. Could you please verify, that option is clicked or not? If you click on that option, lessons have to complete sequentially. If you want to access the lessons in flexible mode, then disable the content drip settings.

    If you encounter any further problem then let us know.

    Your regards,
    Sunjida

    Thread Starter suzancronje

    (@suzancronje)

    hi

    thanks for responding. Yes I want students to be able to take the whole course again if they want to. Where is the drip setting button found please?

    Hey @suzancronje ,

    To enable the content drip settings for a course you have to enable an Add-on content Drip.

    After enabling it, content drip will be found under course settings while you edit a course. If you do not enable it then it would not show under course settings.

    If you encounter any further problem then let us know.

    Regards,
    Sunjida

    Thread Starter suzancronje

    (@suzancronje)

    I am using the free version

    Hello @suzancronje ,

    Please contact support at themeum dot com to resolve your issue.

    Regards,
    Sunjida

Viewing 5 replies - 1 through 5 (of 5 total)
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