Course Status Not Updating

  • Resolved hayleyct

    (@hayleyct)


    3 months, 1 week ago

    I’m using Grassblade / xAPI Content to import the courses directly into LifterLMS. When a user finishes a course the course status does not update to say Complete, it stays as Enrolled.

    I did all the tests to make sure the LRS connection is good and tested it out with different users and different pieces of content.

    In the Grassblade activity stream, I can see that the verb “passed” is recorded, but somehow the course still has 0% progess and is still in the Enrolled phase.

    • This topic was modified 3 months, 1 week ago by hayleyct.
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  • Plugin Support Alexander

    (@alextonio22)

    Hi @hayleyct ,

    Thank you for reaching out, and I apologize for the delay in getting back to you.

    It sounds like the LRS connection is recording the completion (“passed”) correctly, but it seems that the information isn’t being passed to LifterLMS to update the course progress.

    To help us better understand the issue, could you please provide a screenshot of the problem? This will allow us to see exactly what’s happening on your end. Additionally, please ensure that both the Grassblade plugin and LifterLMS are updated to their latest versions, as outdated plugins can sometimes cause data synchronization problems.

    Since it has been some time, I’m also curious if you’ve had a chance to reach out to Grassblade support about this issue. They might have additional insights.

    Thank you for your patience, and please let us know if there’s anything else we can assist you with.

    All the best,

    Plugin Support Alexander

    (@alextonio22)

    Hi?@hayleyct ,

    As we haven’t had any response in a week I am going to mark this thread as resolved.

    Please reopen or post a new thread if you require further assistance.

    All the best,

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