• Resolved ibiza69

    (@ibiza69)


    Hi, we are trying to search from the admin backend, job offers that have the positions filled, but when we select filter/show only positions filled, it shows empty results, but there are many job offers with positions filled if you search manually. Maybe it’s a problem with last plugin update? as it worked well before.

    Thanks in advance for any feedback or solution.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi there, @ibiza69,

    I tried to replicate this on my test site but the search seems to be working okay on my end.

    Did you notice the issue occurred after a core/themes/plugins updates or after any particular change?

    There may be something else installed on the site that’s causing problems. Can you temporarily deactivate all plugins except Sensei to see if there’s a plugin conflict? The Health Check plugin helps you to do that in the Troubleshooting mode without disrupting the live site:

    1) Install and activate the Health Check & Troubleshoot plugin from the Plugins page.
    2) Enable the Troubleshooting Mode from this plugin and a default WordPress theme, and make sure only the Sensei Pro and Sensei LMS plugin is active. Here is how it should look:
    Screencast Link:https://d.pr/v/qJSK8d
    3) Check the live site and see if you can reproduce the issue.
    4) If you can’t reproduce the issue and all works well, one of the plugins is causing the issue. Enable the other plugins, one by one, and check the search after every plugin enabling and see when the issue appears; do the same with the theme by enabling the theme you want to use. Please note that your site visitors will not notice all these actions, so there is nothing to worry about.

    Let me know what you find out, and we’ll take it from there if necessary. Thanks!

    Thread Starter ibiza69

    (@ibiza69)

    Hi @erania-pinnera, we faced the problem after updating WP Job Manager to its last plugin version, before it worked well, so seems it can’t be another plugin, as it was when we updated yours.

    Another thing we can′t understand its what you say about Sensei? We don′t have that plugin installed…

    Antother problem we face it′s that we have thousands of visitors daily, companies publishing job offers and candidates creating accounts and login for sending CVs to jobs, so we cannot deactivate all plugins and so lot….

    What do you do for seaching for job offers with positions filled? To see if this has changed after this past plugin update, so we can replicate your moves?

    Tahnk you for your time.

    Thread Starter ibiza69

    (@ibiza69)

    Hi @erania-pinnera, we are face more problems using the admin backend WPJM search. If we search for a job offer like for ex: WAITER, it ONLY shows the “active offers”, not the WAITER job offers with possitions filled, or featured offers. Only the ones active. Before this last update, we could seach for any offer and the seach showed all offers, filled, non filled and featured. Then if we selected to show only filled or featured, it only showed those. Now, it doesn′t work like before. Can you please check and see if it happens to you and if not, please let us know how you proceed to search, so we can replicate your moves. Thank you!

    • This reply was modified 1 year, 9 months ago by ibiza69.

    Just a heads-up to link two threads on this that this issue has been reported multiple times here on the WP Job Manager GitHub, so keep an eye on the thread there for a potential solution, too.

    Thread Starter ibiza69

    (@ibiza69)

    Thank you @hastibe! We shall keep an eye on it!

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Thanks @hastibe for the GH link. I haven’t been able to reproduce it, so I asked our developers to check on that.

    @ibiza69 glad to hear you reported your issue on GitHub. That should automatically subscribe to the thread, but double-check that so you can follow along.

    Noting that there’s a workaround mentioned in the thread:

    by unchecking ‘Hide Expired Positions in Job Archives/Search’ under Settings > Job Listings

    Thread Starter ibiza69

    (@ibiza69)

    Thanks @erania-pinnera, we saw the wordaround and doesn′t work at all.

    What we cannot underestand it′s that after this update, all this happens and at github the thread isn′t attended, so we have to have this problematic version installed/updated, untill? As we are facing daily all this problems at admin backend.

    Hopefully developers take a look at thread, as we really can′t be like this, facing this problems….

    Thanks once more ??

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Reporting here the fix on the GitHub link that will be included in the next plugin release (no ETA at the moment) :

    function remove_filled_expired_filtering( $query ) {
    if ( is_admin() ) {
    remove_filter( ‘parse_query’, [ WP_Job_Manager_Post_Types::instance(), ‘maybe_hide_filled_expired_job_listings_from_search’ ] );
    }
    }

    add_filter( ‘parse_query’, ‘remove_filled_expired_filtering’, 9);

    Since this fix seems to be solving the issue for the time being, I’ll mark this thread as solved.

Viewing 8 replies - 1 through 8 (of 8 total)
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