CPU Problem

  • Resolved angeluesx

    (@angeluesx)


    3 years, 10 months ago

    Hi,

    I have been using “Advanced Product Fields for WooCommerce” Version 1.3.7 ( free version) for one year. At these days, when I click the product category which I used the Product Fields for my products on my site, CPU is jumping to %90-99 area. My hosting is semi-dedicated 2 CPU and 2 GB memory. ( hawkhost)

    So , when I realized this, I deactivated the plugin and CPU level decreases to %0 – %10 area. and I followed it an hour to make certain the situation. It seems this plugin increase CPU

    Do you aware of this problem and working on it?

    I like your product but it effects our business. If you don’t have a plan to fix it, I have to remove it from our web site.

    Could you answer this message please?

    Kind regards
    Martin

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author Wombat Plugins

    (@maartenbelmans)

    Hi @angeluesx

    If you go to WooCommerce > Product Fields, how many items do you see there?

    Thread Starter angeluesx

    (@angeluesx)

    Hi,

    There is nothing .. zero..

    But on my web site , There are 16 items and 7 of them use Product Fields plugin on the category page. And when I click that category on my web-site, CPU is jumping.

    Plugin Author Wombat Plugins

    (@maartenbelmans)

    Can you send a link to the category page?

    Thread Starter angeluesx

    (@angeluesx)

    Hi,

    the link is below.

    https://latikajewelry.com/product-category/necklaces/page/5/

    Plugin Author Wombat Plugins

    (@maartenbelmans)

    Is CPU also going up when visiting a product page with our plugin on?

    Thread Starter angeluesx

    (@angeluesx)

    No,

    When you click individual product page, CPU doesn’t change.

    (Note: Could you delete the link please? )

    Kind regards

    Plugin Author Wombat Plugins

    (@maartenbelmans)

    I’m not seeing anything out of the ordinary on that page and it seems equally fast than some other pages.

    It’s hard to investigate this as I don’t have access to the server etc. Can you host run some diagnostics to see what is slow?

    Thread Starter angeluesx

    (@angeluesx)

    Hi,

    I don’t know much about hosting diagnostics. Thank you for your support.

    I will continue to watch CPU level. If I found something, I’ll write again

    Kind regards

    Martin

    • This reply was modified 3 years, 10 months ago by angeluesx.
    Plugin Author Wombat Plugins

    (@maartenbelmans)

    Sounds good! We take performance very seriously so don’t hesitate to get in touch with further findings!

    Thread Starter angeluesx

    (@angeluesx)

    Hi again,

    We detected and fixed the problem which is totally unrelated with your plug-in.

    Now, we continue to use your plugin and the CPU level is normal.

    Best regards

    Plugin Author Wombat Plugins

    (@maartenbelmans)

    Hi @angeluesx

    Glad to hear that! Can you share what the problem was after all or is it confidential?

    If you enjoy our free plugin and support, please consider leaving a quick rating to help us grow. Thanks!

    Thread Starter angeluesx

    (@angeluesx)

    Hi,

    -it was a bot attack and product feed problem for some variation products. We are using your plugin for especially for variation products.That’s why, at first we thought there was a problem for your plugin.

    -I have already left a review.

    Kind regards

    Plugin Author Wombat Plugins

    (@maartenbelmans)

    Thanks for sharing! This could help people in the future. Thanks & enjoy the weekend!

Viewing 13 replies - 1 through 13 (of 13 total)
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