• Resolved nobelfutter

    (@nobelfutter)


    HI guys,

    the latest update crashed my site totaly and I can not send you a ticket, because the suport site does not work on multiple decvices.

    Please reach out to me.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter nobelfutter

    (@nobelfutter)

    WordPress-Version 5.6.1
    Aktuelles Theme: Directoria (Version 2.2.1)
    Aktuelles Plugin: Directorist – Rank Featured Listings -beta (Version 1.2.0)
    PHP-Version 7.4.14

    Fehler-Details
    ==============
    Ein Fehler vom Typ E_ERROR wurde in der Zeile 80 der Datei /home/413423.cloudwaysapps.com/dzvgnjbqey/public_html/wp-content/plugins/directorist-rank-featured-listings/directorist-rank-featured-listings.php verursacht. Fehlermeldung: Uncaught Error: Class ‘ATBDP_Listings_Model’ not found in /home/413423.cloudwaysapps.com/dzvgnjbqey/public_html/wp-content/plugins/directorist-rank-featured-listings/directorist-rank-featured-listings.php:80
    Stack trace:
    #0 /home/413423.cloudwaysapps.com/dxxxxqey/public_html/wp-includes/class-wp-hook.php(287): Directorist_RFL->process_bulk_rank_plans()
    #1 /home/413423.cloudwaysapps.com/dxxxxqey/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters()
    #2 /home/413423.cloudwaysapps.com/dzxxxxey/public_html/wp-includes/plugin.php(484): WP_Hook->do_action()
    #3 /home/413423.cloudwaysapps.com/dzxxxxqey/public_html/wp-settings.php(557): do_action()
    #4 /home/413423.cloudwaysapps.com/dxxxx
    #5 /home/413423.cloudwaysapps.com/xxxxx/public_html/wp-load.php(37): require_once(‘/home/413423.cl…’)
    #6 /home/413423.cloudwaysapps.com/dxxxxxxey/public_html/wp-admin/admin.php(34): require_once(‘/home/413423.cl…’)
    #7 /home/413423

    Thread Starter nobelfutter

    (@nobelfutter)

    looks like this caused trouble?
    Directorist – Rank Featured Listings -beta

    Why was this installed with the update?

    Plugin Support Rafiz Sejim

    (@rafizsejim)

    Hello @nobelfutter

    We are sorry for the trouble.

    The latest version is having difficulties with the Rank Featured extension. We are working on it and should be fixed by tomorrow.

    I see you have deactivated the extension and everything is working again. Please keep it deactivated until the new fixed version rolls out.

    Regards,

    Plugin Support Rafiz Sejim

    (@rafizsejim)

    The issue has been fixed and an update will roll out soon. We again are very sorry for the inconvenience.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Crash after latest update / support site not working’ is closed to new replies.