crash on zoom link

  • Resolved harc

    (@harc)


    1 year, 2 months ago

    Instead of a zoom embed I’m getting;

    <b>Warning</b>: Undefined variable $WebinarSysteemMediaServer in <b>/var/www/wordpress/wp-content/plugins/wp-webinarsystem/includes/templates/zoom-frame.php</b> on line <b>11</b> <b>Fatal error</b>: Uncaught Error: Class name must be a valid object or a string in /var/www/wordpress/wp-content/plugins/wp-webinarsystem/includes/templates/zoom-frame.php:11 Stack trace: #0 /var/www/wordpress/wp-content/plugins/wp-webinarsystem/includes/class-webinarsysteem.php(1162): include() #1 /var/www/wordpress/wp-includes/class-wp-hook.php(310): WebinarSysteem->render_zoom_frame_content() #2 /var/www/wordpress/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters() #3 /var/www/wordpress/wp-includes/plugin.php(517): WP_Hook->do_action() #4 /var/www/wordpress/wp-settings.php(632): do_action() #5 /var/www/wordpress/wp-config.php(97): require_once(‘…’) #6 /var/www/wordpress/wp-load.php(50): require_once(‘…’) #7 /var/www/wordpress/wp-blog-header.php(13): require_once(‘…’) #8 /var/www/wordpress/index.php(17): require(‘…’) #9 {main} thrown in <b>/var/www/wordpress/wp-content/plugins/wp-webinarsystem/includes/templates/zoom-frame.php</b> on line <b>11</b>

    wordpress 6.3.1
    plugin: 1.33.4
    caching/minifing disabled

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter harc

    (@harc)

    We are aware of this issue and our technical team is working on updating Zoom SDK on our server.

    WebinarPress support
    Plugin Support Ruel

    (@ruel214)

    @harc , I hope this message finds you well and that you’re enjoying a successful and engaging experience with WebinarPress.

    We want to inform you about an important update regarding the Zoom integration within our plugin. As you may be aware, for some time now, we’ve been using the Zoom API with a JSON Web Tokens (JWT) app type to facilitate seamless webinar hosting through our platform. This method allowed us to provide secure and reliable access to Zoom’s features, ensuring a high-quality experience for our users like you.

    However, we need to bring to your attention that Zoom has recently deprecated the JWT app type, which means it will no longer be available for authentication purposes. Instead, Zoom is transitioning to the use of Server-to-Server OAuth or OAuth apps to achieve the same functionality.

    We understand that this change may raise concerns and questions, and we want to assure you that we are fully aware of the situation and are actively working to address it. While this is not a bug within our plugin, we recognize that it does impact your experience, and we want to provide the best possible solution for you.

    Here’s what you need to know:

    Current Impact: As a result of Zoom’s deprecation of JWT, there may be disruptions in your ability to use Zoom for webinar hosting through our plugin.
    Our Commitment: Please rest assured that we are committed to resolving this issue promptly. Our development team is actively working on implementing the necessary changes to accommodate Zoom’s new authentication requirements.


    Alternative Streaming Options: In the meantime, we encourage you to explore the alternative streaming integrations available within our plugin. For example, you can seamlessly use platforms like Vimeo for hosting your webinars, ensuring minimal disruption to your webinar activities.
    We understand that changes like this can be frustrating, and we genuinely apologize for any inconvenience this may cause. Our primary goal is to provide you with a dependable and feature-rich webinar solution, and we’re dedicated to delivering just that.

    We will keep you updated on our progress in resolving this issue and will provide clear instructions on how to make the transition to the new authentication method once it’s available.

    Thank you for your understanding and continued support. We value your trust in us and look forward to continuing to serve you with an exceptional webinar experience.

    Best Regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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