Crashed my site

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Dimitar Terziev

    (@dimitart)

    Hello @hellothere2022,

    I am sorry to hear you are facing such issues with the plugin.

    Please try disabling the CSS, JavaScript and HTML optimizations one by one from your Dashboard > SG Optimizer > Frontend menu and check if one of them does not interfere.

    If this is the case, you can leave this particular setting disabled and still take advantage of the rest of the features offered by the plugin.

    If there is no difference, please provide us with the domain name of the affected website and the steps we should take to replicate the problems that you encountered.

    Best Regards,
    Dimitar Terziev

    Thread Starter hellothere2022

    (@hellothere2022)

    The site crashed and was completely inaccessible. I had to delete the plug-in via File Manager. My site was using Divi, looks like the plugin is not compatible with that theme.

    Plugin Support Vladimir Trandev

    (@vtrandev)

    Hello again,

    There should be no problems to use Divi along with our SG Optimizer plugin. I would recommend you to try tweaking some of the frontend optimizations as @dimitart suggested:

    https://www.siteground.com/tutorials/wordpress/sg-optimizer/frontend-optimization/

    As an alternative, if your website is hosted at Siteground, you can also anytime submit a support ticket in your Client Area there.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Crashed my site’ is closed to new replies.