Hi Excellins,
We are sorry about the trouble. We see the support ticket which is posted the same time this review has been posted. It would have been wise to reach out for support and wait for a reply/assistance from us before bashing our dedication to supporting this free plugin. You’ll also notice that I responded to this rating within 15-20 minutes of you posting it, which goes to show our dedication to support.
Sorry you had a poor experience using our plugin, in future please reach out for support so we can help diagnose whatever issue it is that your facing.
Hopefully you’ll see this post and give things another shot.
Thanks !!