Crashed My Site

  • Plugin worked great for a few weeks, i even bought the premium version, however it just crashed my website and i had to deactivate the plugin to make it work again.
    This is unacceptable for a 40$ plugin.
    I will update my review if the issue gets fixed.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor 10Quality

    (@10quality)

    We received buffer overflow attack, we have removed cross-server checks (DRMs) on the extension plugin to prevent customer sites to crush. Please review our blog, since we will be compensating our customers by extending their license.

    Plugin Contributor 10Quality

    (@10quality)

    We are sincerely sorry for the incident that happen on early September.

    Since then, we have been monitoring our server, updating and refactoring our code to make sure it does not happen again.

    We would like to let you know that will feel confident that we have everything under control.

    In compensation, your license key has been extended 6 extra months.

    We have also released the coupon code APOLOGY2019 that will run until the end 2019 if you are interested.

    For more information, please read the following article:
    https://www.10quality.com/2019/12/11/late-apology-from-early-september-incident/

    We hope to earn your trust back,
    Kind regards.

Viewing 2 replies - 1 through 2 (of 2 total)
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