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  • Plugin Support Paul Clark

    (@pdclark)

    Hi @fredonjo,

    So sorry to hear your site encountered an error! While Pods is stable out of the box, it is often used as a baseline for creating custom software. This, of course, can come with challenges, as the number of possible integrations and custom implementations can expand well into millions of possible use cases.

    I hope your current experience has not discouraged you. If you would like to provide some specifics about your particular use case and the error or bugs that were encountered, we would be happy to address any issues with the core plugin in the GitHub issues, or with a bit more information, discuss possibilities for any custom implementations in the www.ads-software.com support forum, or in the Pods chat #support channel if that is preferable.

    We understand it can be frustrating when an application does not work as one expects. One of the great benefits of open source software, however, is the ability to collaborate towards many possible goals.

    It may seem daunting at first, as WordPress itself is around 340,000 lines of code, and Pods, which mostly provides user interfaces to core developer features, is around 171,000 lines of code written in over 13,500 revisions from around 80 authors and much community feedback — there have been more than 4,000 resolved tickets on GitHub leading to these progressive improvements.

    Please do not let the complexity of computers discourage you! Much of Pods simply provides graphical tools for managing standard data formats provided by WordPress, PHP, JavaScript, and MySQL.

    Checking PHP error logs or web browser JavaScript console logs can be a great start to getting a specific file and line number that may not be working as expected, providing a great start towards revising input or plugin behavior to meet new needs.

    Plugin Contributor Scott Kingsley Clark

    (@sc0ttkclark)

    @fredonjo I see that you haven’t really posted normal support topics on the www.ads-software.com plugin forums yet. You’ve only been posting reviews which themselves are always appreciated, but you should also consider asking posting normal topics with questions about any issues you encounter with plugins. That way, the plugin developers involved can look into problems or assist you in configuring the plugins for your specific site/use-case.

    Thanks for the feedback though, we’re always working on resolving bugs that are reported to us.

Viewing 2 replies - 1 through 2 (of 2 total)
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