Hi @shayne-thiessen,
I’m sorry to read you bad experiences. This should normal not be the case and can also be a conflict with other plugins.
I hope you have contacted support @ themekraft . com so that our support could help you solve the problem.
I think the review section is not the right place for you feedback. Software can break. This is not a review. This is a issue.
Please try the software again and than write a real review. It does work and we also do offer support if you run into any problem.
I hope this answer helps you and you rethink your review. Please let me know if you have any questions left. I like to help.
Cheers,
Sven