Shadow Sorcerer 5e.Claim Your Free 999 Pesos Bonus Today

Resolved ralister
(@ralister)

10 years, 7 months ago

Hi, When I try and activate the latest Business Directory Plugin on wordpress 3.9.1 installed on IIS it crashes the admin area. I had no problems on wordpress 3.8.1 site. Also tried with all plugins deactivated.

Errors below when you try and load the admin area. Seems to just be menu-header.php that is the issue.

PHP Warning: file_exists(): open_basedir restriction in effect. File(C:\Inetpub\vhosts\pickatradie.com.au\httpdocs\wp/wp-content/plugins/https://pickatradie.com.au/wp/wp-admin/post-new.php) is not within the allowed path(s): (C:\Inetpub\vhosts\pickatradie.com.au\httpdocs\) in C:\Inetpub\vhosts\pickatradie.com.au\httpdocs\wp\wp-admin\menu-header.php on line 177
PHP Warning: file_exists(): open_basedir restriction in effect. File(C:\Inetpub\vhosts\pickatradie.com.au\httpdocs\wp/wp-content/plugins/https://pickatradie.com.au/wp/wp-admin/edit.php) is not within the allowed path(s): (C:\Inetpub\vhosts\pickatradie.com.au\httpdocs\) in C:\Inetpub\vhosts\pickatradie.com.au\httpdocs\wp\wp-admin\menu-header.php on line 177
PHP Warning: file_exists(): open_basedir restriction in effect. File(C:\Inetpub\vhosts\pickatradie.com.au\httpdocs\wp/wp-content/plugins/https://pickatradie.com.au/wp/wp-admin/edit.php) is not within the allowed path(s): (C:\Inetpub\vhosts\pickatradie.com.au\httpdocs\) in C:\Inetpub\vhosts\pickatradie.com.au\httpdocs\wp\wp-admin\menu-header.php on line 177
PHP Warning: file_exists(): open_basedir restriction in effect. File(C:\Inetpub\vhosts\pickatradie.com.au\httpdocs\wp/wp-content/plugins/https://pickatradie.com.au/wp/wp-admin/edit.php) is not within the allowed path(s): (C:\Inetpub\vhosts\pickatradie.com.au\httpdocs\) in C:\Inetpub\vhosts\pickatradie.com.au\httpdocs\wp\wp-admin\menu-header.php on line 177

https://www.ads-software.com/plugins/business-directory-plugin/

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Author Business Directory Plugin
(@businessdirectoryplugin)

10 years, 7 months ago

Hi ralister,

Sorry you ran into this issue. Can you please contact us and provide admin credentials to the server so we can investigate it? https://businessdirectoryplugin.com/contact/

Thread Starter ralister
(@ralister)

10 years, 7 months ago

As requested I have sent through FTP and wordpress admin area credentials. Thankyou for fixing the issue. Let me know if I can do anything.

Plugin Author Business Directory Plugin
(@businessdirectoryplugin)

10 years, 7 months ago

Hi Robert,

OK, I think I’ve linked up the thread + email now. I’ll keep the conversation there to avoid further confusion.

Plugin Author Business Directory Plugin
(@businessdirectoryplugin)

10 years, 7 months ago

Just for anyone else seeing this thread:

I believe the error is something that you’ll need to resolve with your web hosting company. The error appears to be this exact one here:

https://stackoverflow.com/questions/1846882/open-basedir-restriction-in-effect-file-is-not-within-the-allowed-paths

You’ll need to configure the open_basedir settings in your php.ini (see more on that here: https://php.net/manual/en/ini.core.php#ini.open-basedir) to provide access to your script directories within WordPress. I believe that’s the issue.

Thread Starter ralister
(@ralister)

10 years, 7 months ago

Thanks for the information. I found a “open_basedir” setting in Plesk under “PHP settings” and removed the \ from the end of the directory and it worked.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Crashes admin area on activation (IIS server)’ is closed to new replies.

Tags