Makes my site crash! Site goes blank

  • reviewsandtests

    (@reviewsandtests)


    7 years ago

    When I activated this plugin the entire screen on the frontend of my site went blank. Please tell me what’s going on? I would like to change the review if you can make the plugin work

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  • Plugin Contributor etoilewebdesign

    (@etoilewebdesign)

    Hi reviews,

    Sorry for the delay in our response and for any difficulty you were/are having in getting the plugin up and running. A few other users of the plugin did report a similar issue and were able to resolve it by going to the “Settings” tab and clicking “Save”, which got rid of the blank screen and made it work again. Could you please give this a try?

    Plugin Contributor etoilewebdesign

    (@etoilewebdesign)

    Hi reviews,

    Just to follow up: After some further testing, we were able to find the root cause of the issue causing the blank screen on activation (no default timezone set). We’ve just issued an update that corrects this and also includes a couple cool new additions. Please let us know if this helps to correct the issue for you.

Viewing 2 replies - 1 through 2 (of 2 total)
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