Crashes Site

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  • Plugin Support Smash Balloon Mike

    (@smashballoonmike)

    Hey @rbennett,

    Sorry to hear you are having issues. We have not had any other reports of this type of issue. Are you seeing any specific error messages when the site crashes? If so, can you provide the error(s) you are seeing?

    Many thanks, hope you are having a great day!

    Thread Starter rbennett

    (@rbennett)

    No error messages – blank white screen and/or blank white sidebar

    Plugin Support Smash Balloon Mike

    (@smashballoonmike)

    Hey @rbennett,

    Thank you for the additional information. Can you open a support ticket on our site here so we can take a look at your system info. If possible, can you provide us with access to the staging site so we can see this issue first hand?

    Many thanks, hope you are having a great night!

Viewing 3 replies - 1 through 3 (of 3 total)
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