Crashes Site On Updating Plugin Version 8.0.30

  • Resolved ProblemSolved

    (@problemsolved)


    3 years, 11 months ago

    Updated to the latest version and it crashes my website. Deleted the plugin via FTP and then attempted to reinstall via WordPress Plugin page with the same result. PHP 7.4 is running on the server.

    Fatal error: Uncaught Error: Class ‘WPGMZA\DOMQueryResults’ not found in /MinnesotaBreweries.com/wp-content/plugins/wp-google-maps/includes/class.dom-element.php:71 Stack trace: #0 /MinnesotaBreweries.com/wp-content/plugins/wp-google-maps/includes/class.dom-element.php(40): WPGMZA\DOMElement->querySelectorAll(‘#marker-separat…’) #1 /MinnesotaBreweries.com/wp-content/plugins/wp-google-maps/includes/class.dom-document.php(262): WPGMZA\DOMElement->querySelector(‘#marker-separat…’) #2 /MinnesotaBreweries.com/wp-content/plugins/wp-google-maps-gold/includes/class.marker-separator-settings.php(20): WPGMZA\DOMDocument->querySelector(‘#marker-separat…’) #3 /MinnesotaBreweries.com/wp-content/plugins/wp-google-maps-gold/includes/class.marker-separator-settings.php(131): WPGMZA\MarkerSeparatorSettings->__construct() #4 /MinnesotaBreweries.com/wp-content/plugins/wp-google-map in /MinnesotaBreweries.com/wp-content/plugins/wp-google-maps/includes/class.dom-element.php on line 71

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author DylanAuty

    (@dylanauty)

    Hi @problemsolved,

    Thank you for getting in touch, we do appreciate your time.

    My sincerest apologies for the trouble you are experiencing.

    We have received an email from you regarding this issue, which I have replied to from my side with further debugging steps.

    I look forward to working through this issue with you and getting it resolved as soon as possible.

    Hello @dylanauty,

    I encountered this same error on a recent project I was assigned to.

    The site is using:

    wp-google-maps version 8.1.8
    wp-google-maps-gold version 5.0.4
    wp-google-maps-pro version 8.0.27

    My first thought is to update the gold and pro versions to their latest versions but I haven’t been able to do that. I’ve tried with wp-cli and the admin dashboard but no luck. Do I need to login to the paid account at wpgmaps.com in order to update? Should updating to latest versions fix this issue?

    Please let me know if it would be better to open a support ticket through your website.

    Thread Starter ProblemSolved

    (@problemsolved)

    I had the best luck with opening a ticket and they helped me get the newest version and resolve the error quickly.

    Ok cool, I’ll go ahead and open a ticket. Thanks for the fast response!

Viewing 4 replies - 1 through 4 (of 4 total)
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