• Resolved mdqseba

    (@mdqseba)


    Hi.
    Is it possible for support agents to be assigned automatically depending on the role in wordpress?
    For example: I want all the users “editor” in WordPress, to be “agents” in Support Candy. Without having to assign them one by one from the backend.
    Thank you!

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  • Plugin Contributor Nikhil G

    (@nsgawli)

    Hello,

    Unfortunately, it is not possible to assign users as agents automatically depending on the WordPress role. You have to manually add them as agents in the Support Agent setting.

Viewing 1 replies (of 1 total)
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