create invoice and shipping list not working

  • YITH WooCommerce PDF Invoice and Shipping List plugin was working since may 18 2021.after that when creating invoice http 500 error is showing.when clicking on reload are ypo sure you want to do this question is asking and if presses yes the create invoice option is changed to show invoice.but the invoice is not downloaded and we cannot see it in uploads/ywpi-pdf-invoice folder.when showing show invoice the page is simply refreshing.
    i am attcahing the versions below.

    wordpress-4.7.21
    woocommerce-3.1.2
    YITH WooCommerce PDF Invoice and Shipping List-1.1.19

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  • Plugin Support Fran Mendoza

    (@franmglez92)

    Hello there,
    hope you are doing well! ??

    Seem that you are using an old version of the plugin, so maybe it’s the cause of the issue, could you update it to the latest version (1.2.30) and check if the problem is solved, please?

    Also, you are using a very outdated versions of WordPress and WooCommerce, so it also can be part of the problem. We suggest creating a staging site and update all to the latest version, to check if the problems are solved.

    If you have any doubt let us know and we will be happy to help you.

    Have a nice day!

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