• Can the gallery create portrait thumbnails? I have a gallery with images that are both in landscape and portrait orientation, the generated thumbnails are all in landscape format. i.e. images that were portrait have a thumbnail generated which is rotated 90deg so it appears to be landscape. Is this possible to change?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Jaime Segura

    (@jaimeimagely)

    Hi @sublimese

    You can create portrait thumbnails if you go to NextGEN Gallery > Gallery Settings and choose your gallery type, then set “Override thumbnail settings” to yes, set values for “Thumbnail dimensions”, and set “Thumbnail crop” to “no”. See Here

    This way the portrait images won’t be cropped to a landscape image.

    This procedure I mention will set this option for all future galleries you use the gallery display on and also for existing ones that have the default settings used.

    If you want to change this for specific galleries, you can go to the page or post where the gallery is inserted, edit the gallery and then click “customize display settings” at the top. Change the same settings and then insert your gallery and update your page or post.

    Let me know how it went.

    Thanks

    Plugin Support Jaime Segura

    (@jaimeimagely)

    Hi @sublimese ,

    We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation (please just see my post above).

    Thanks!

    Thread Starter sublimese

    (@sublimese)

    This issue is perhaps picture specific? I have many portrait photos (taken with an iPhone 6) that NextGen will ONLY create landscape thumbnails for, but when you click the thumbnail, the original photo is shown in portrait orientation.
    The landscape thumbnail very much looks like a correctly created portrait orientation image, its just displayed in landscape orientation.

    Other photos from the same era created with an android phone do not show this issue.

    Thread Starter sublimese

    (@sublimese)

    Screenshot 2024-08-22 at 9.32.59 AM.png

    This link shows a partial screen grab of a basic thumbnail gallery. As you can see the thumbnail looks like a portrait thumbnail being displayed in landscape orientation.

    Screenshot 2024-08-22 at 9.33.11 AM.png

    This link is what is shown after that landscape thumbnail is clicked. As you can see it is correctly displayed in portrait orientation.

    I havent found any combination of settings that will cause the gallery to display affected images with the correct portrait orientation

    • This reply was modified 3 months ago by sublimese.
    Plugin Support Jaime Segura

    (@jaimeimagely)

    Hi @sublimese

    Thanks for your explanation, so the issue could be explained like this: Thumbnails for portrait images are rotated 90 degrees counter clockwise, correct?

    Could you try checking if the images have a rotation value in their metadata? I use https://www.thexifer.net/ once you upload, click the exif.me button and under “exif camera” tab, scroll to the bottom and check “Orientation”, let me know what the value is.

    You can, try stripping the rotation info from one of the images and upload it again and see how it goes too.

    I will be waiting for your reply.

    Thanks!

    Thread Starter sublimese

    (@sublimese)

    >>Thanks for your explanation, so the issue could be explained like this: Thumbnails for portrait images are rotated 90 degrees counter clockwise, correct?
    FOR photos taken with an iPhone, that is correct. Photos taken with an android device do not have this issue. I only have iPhone and Android photos to test with. The android photos I have do NOT have the exif field “orientation” on them. All the iPhone photos I have DO have the orientation field and are either “1” – landscape or “6” – portrait

    theexifer website lists the orientation as: Rotate 90 CW
    The meta data viewer on your gallery lists it as: 6

    The specs from apple state:

    1 = Horizontal (normal)

    2 = Mirror horizontal

    3 = Rotate 180

    4 = Mirror vertical

    5 = Mirror horizontal and rotate 270 CW

    6 = Rotate 90 CW

    7 = Mirror horizontal and rotate 90 CW

    8 = Rotate 270 CW

    Where Rotate 90 CW is “Portrait”

    • This reply was modified 3 months ago by sublimese.
    Thread Starter sublimese

    (@sublimese)

    If I take the affected image and strip off the orientation, its no longer shown correctly as a portrait; i.e. all apps now display the image in the landscape format

    Thread Starter sublimese

    (@sublimese)

    I am happy to provide the images to you if that would help

Viewing 8 replies - 1 through 8 (of 8 total)
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