Created Orders from Subscriptions Missing Data

  • Resolved vvtechnik

    (@vvtechnik)


    9 months, 1 week ago

    When using Braintrees Subscription Service, not all data gets filled in on renewal orders.

    Currently in sandbox mode, I created some test plans in braintree and created related products using the official documentaion.
    The initial order works perfectly fine and also the created subscription from that order looks good to me.
    But on renewal, the webhook creates a half empty order.
    The billing and shipping addresses are missing, the status automatically is set to completed and the order has the correct items but the total value is $0. Also the auto mail shows the correct product but 0 quantity. I coulnd’t find the error and there is no hook oder filter to adress this issue during the creation of the renewal order.

    Tested:
    – Removed all unnessecary plugins
    – Tested different plans
    – Multiple and Single Products

    Also: Is there a way to test subscriptions besides waiting for a whole day in order to test?

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