Creating a ticket in backend.

Hi there,

It looks like that you actually need help with our WooCommerce Box Office plugin making sure that it is fully compatible with WooCommerce Square and PayPal as it doesn’t show the Google Pay or Apple Pay options currently for you.

I wasn’t able to reproduce this issue and it worked as expected from my end. You can see it from here showing both options: https://d.pr/i/L7Naf1/A9PUlxc39N

Still, as it’s one of our commercial/paid plugins, we are not supposed to provide support for it on the www.ads-software.com public forums. In this case, please contact us at WooCommerce.com > My Account > Support.

Please include a link to this forum thread, so that we can keep track of what’s already been done.

We will be able to help you further there.

Thanks, Felipe.

That is actually the front-end.

In the admin section of WordPress there is the ability to create a ticket purchase. To complete the order, you are directed to a customer payment page. On that page you can only pay using PayPal. You can’t use Square. It is unavailable.

Hi there!

Thank you for getting back to us. ??

I understand your point now and I can reproduce the same thing from my end now: https://d.pr/i/H2eKOk/buf2XnaQaT

I see that it happens when you create a manual order on WooCommerce and it’s not directly related to WooCommerce Box Office.

With that in mind, I opened an issue internally for Square, so we will be able to check it further and get back to you in the following weeks.

Feel free to get back to us in the meantime anytime.

Thanks so much!!

Hi @inlandempireaaconvention,

We released an update for Square, please update to it (ver. 4.2.1). Watch for this issue to be resolved in a future update as our developers work on it.

If you have any other questions let us know!