Creating a unique reference number for each form received

  • Resolved Sambra1985

    (@chrisbdm)


    1 month, 1 week ago

    Hi,

    I have created a technical support form for my website with the free version (which is great with all its standard features) and now want to create a unique ticket number/reference that is applied to each ticket submitted.

    I would like the first 5 digits fixed to 90000 with the 6 digit going up sequentially each time the form is received (e.g. 900001, 900002 etc).

    Is there a way to create a unique ticket number per submission, either in the free or premium version?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hi @chrisbdm

    Hope you are doing well today.

    I’m afraid at this moment there are not any built-in features that allow you to create a unique identifier for form submissions and its only possible using custom code however I can’t help you much since custom coding is out of the scope of our support.

    You can use the following filter to hook into form submission functions and inject your custom data,

    forminator_form_ajax_submit_response
forminator_custom_form_submit_before_set_fields

    So its possible but only with a custom code, to achieve your goal, you’ll need to hire a developer to provide the required custom code for you. WordPress provides a jobs directory here https://jobs.wordpress.net/, if you need further advice about it, feel free to email [email protected].

    Subject: ATTN: WPMU DEV support – wp.org

    Kind Regards,
    Amin

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @chrisbdm,

    Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to re-open this thread if you need any further assistance.

    Regards,

    Nithin

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.