Hi @mllapan ,
Thanks for sharing this feedback.
You’re right, all our plans require a credit card in order to start and have specific pageview limits and features available to them.
It’s kind of like how you might be billed for an email marketing provider like MailChimp or Constant Contact. Depending on the package or level you choose, you might get more contact storage, email sends, or other additional features. If/when you near the limit of your selected package, they let you know they’ll be charging you if you go over so your service isn’t interrupted.
We take this same approach, so in the event your account exceeds the campaign impressions available to it, your campaigns continue showing, and you can keep growing your email list, leads, and sales.
We understand this can cause some concern, and we want to assure you that you have full control over when or if we use the card on file. You can manage these settings within your account preferences, which can be found here:?https://optinmonster.com/docs/pageview-and-upgrade-preferences/.
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Additionally, we offer a 14-day unconditional money-back guarantee, so if for any reason you’re not completely satisfied with OptinMonster, you can cancel your account and receive a hassle-free refund.
We hope that these options will give you and other users more confidence in using OptinMonster, and we appreciate you taking the time to give our platform a try. Please don’t hesitate to reach out with any further questions or concerns.
