Credit Card Details not being sent to Stripe

  • Resolved Gekko74

    (@gekko74)


    6 years, 10 months ago

    Hi,

    I need customers Credit Card Details to go to Stripe. At the moment they are not being sent and in the event of an error I can’t get Stripe to reprocess the payment because they don’t have the card details.

    How can this be amended?

    • This topic was modified 6 years, 10 months ago by Gekko74.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor royho

    (@royho)

    Hello,

    This is an opt-in option for the customer. If they have an account and choose to save the card, then it will be passed to Stripe otherwise it won’t.

    Thread Starter Gekko74

    (@gekko74)

    Thanks for the feedback. Where do you opt-in? Is it something in the admin section of WooCommerce in WordPress?

    Plugin Contributor royho

    (@royho)

    Assuming you have “Enabled save cards” in your Stripe settings, the opt-in is shown to your customer in the checkout page below the credit card form like this https://cld.wthms.co/U6SRfk

    Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hi @gekko74

    Marking this as resolved for now as well.

    Thanks,

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Credit Card Details not being sent to Stripe’ is closed to new replies.