Credit card form incomplete error
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Hello, For some reason, I am having problems with the Woo Payments plugin. It was working fine until we had to do some security fixes and now, I am able to process a credit card payment but it affects all other payment methods. The page bumps to the top and indicates the following error: Credit card form incomplete error
When I disable the plugin, all of the other payments work again.
Any thoughts on a fix??
Thank you!
The page I need help with: [log in to see the link]
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Hi there!
Thank you for reaching out to WooCommerce.com Support!
I’m sorry to hear about the issue you’re facing with WooCommerce Payments on your site, and it seems to be affecting other payment gateways on your site as you’re seeing the error message:
Credit card form incomplete error
.To allow us to look closely at your current setup and confirm your eligibility for support, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.
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custom_css: 3 featured_item: 8 GOTMLS_quarantine: 3 ipqualityscore: 2 itsec-dash-card: 6 itsec-dashboard: 1 lws-wre-event: 3 lws-wre-pool: 1 lws-wre-unlockable: 1 mailpoet_page: 1 nav_menu_item: 97 oembed_cache: 94 page: 74 portfolio-item: 4 post: 13 product: 2261 product_variation: 6176 revision: 1037 shop_coupon: 378 shop_order: 4557 shop_order_refund: 95 sp_wps_shortcodes: 4 tablepress_table: 1 testimonials: 4 ux_template: 9 wc_order_email: 1 wc_order_status: 13 wp_block: 2 wp_global_styles: 1 wpcf7_contact_form: 16 wpmm_theme: 3 wptb-tables: 8 yaymail_template: 11 Security Secure connection (HTTPS): ?</img> Hide errors from visitors: ?</img> Active Plugins (39) Advanced Custom Fields PRO: by WP Engine – 6.1.4 iThemes Security: by iThemes – 8.1.5 WooCommerce Canada Post Shipping Plugin with Print Label: by PluginHive – 2.6.8 Conditionally display featured image on singular pages and posts: by Cyrill Bolliger – 2.13.0 Email Verification for WooCommerce Pro: by WPFactory – 2.3.2 Eval PHP: by flashpixx – 0.1 Flexible Shipping: by Octolize – 4.21.0 reCaptcha Pro by BestWebSoft: by BestWebSoft – 1.70 Hide Categories Or Products On Shop Page: by Kaushik Nakrani – 1.0.3 Login as User (PRO version): by Web357 – 1.4.4 MailPoet Premium: by MailPoet – 4.11.0 MailPoet: by MailPoet – 4.11.1 Sezzle WooCommerce Payment: by Sezzle – 4.0.8 Hide Category Price: by shajahanso – 1.0.0 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 1.23.3 CTX Feed: by WebAppick – 5.4.1 WooCommerce Order Navigation: by woosmartcod.com – 1.1 Product Filter by WBW: by WBW – 2.3.2 Product Slider Pro for WooCommerce: by ShapedPlugin – 2.7.2 Variation Images Gallery for WooCommerce Pro: by RadiusTheme – 2.0.1 Variation Images Gallery for WooCommerce: by RadiusTheme – 2.2.7 CartBounty Pro - Save and recover abandoned carts for WooCommerce: by Streamline.lv – 9.7.4.1 WooCommerce Order Status Manager: by SkyVerge – 1.13.3 (update to version 1.14.0 is available) WooCommerce Payments: by Automattic – 5.7.0 PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.5.2 WooCommerce Photo Reviews Premium: by VillaTheme – 1.1.5.4 WooCommerce: by Automattic – 7.6.0 Woo Product Filter PRO: by WooBeWoo – 2.2.2 MyRewards: by Long Watch Studio – 4.5.3.1 Wordfence Security: by Wordfence – 7.9.2 Yoast SEO: by Team Yoast – 20.5 WP Crontrol: by John Blackbourn & crontributors – 1.15.2 WP Mail SMTP Pro: by WPForms – 3.7.0 WP Table Builder Pro: by WP Table Builder – 1.3.11 WP Table Builder: by WP Table Builder – 1.4.9 WPS Hide Login: by WPServeur NicolasKulka wpformation – 1.9.8 Yoast SEO: WooCommerce: by Team Yoast – 14.6 YITH WooCommerce Wishlist: by YITH – 3.19.0 Zendesk Chat Widget: by Zendesk – 1.4.18 Inactive Plugins (11) Bing Webmaster Url Submission: by Bing Webmaster – 1.0.13 Classic Editor: by WordPress Contributors – 1.6.3 Contact Form 7: by Takayuki Miyoshi – 5.7.5.1 Easy Username Updater: by Yogesh C. 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Number of Decimals: 2 Taxonomies: Product Types: bundle (bundle) external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ?</img> Enforce Approved Product Download Directories: – Order datastore: WC_Order_Data_Store_CPT WC Pages Shop base: #58336 - /shop/ Cart: #58335 - /cart/ Checkout: #40 - /checkout/ My account: #34 - /my-account/ Terms and conditions: #3 - /privacy-policy/ Theme Name: Flatsome Child Version: 3.0 Author URL: Child Theme: ?</img> Parent Theme Name: Flatsome Parent Theme Version: 3.16.8 Parent Theme Author URL: https://uxthemes.com WooCommerce Support: ?</img> Templates Overrides: flatsome/woocommerce/archive-product.php flatsome/woocommerce/cart/cart-empty.php flatsome/woocommerce/cart/cart-shipping.php flatsome/woocommerce/cart/cart.php flatsome/woocommerce/checkout/form-checkout.php flatsome/woocommerce/checkout/form-coupon.php flatsome/woocommerce/checkout/terms.php flatsome/woocommerce/checkout/thankyou.php flatsome/woocommerce/content-product-cat.php flatsome/woocommerce/content-product.php flatsome/woocommerce/content-single-product.php flatsome/woocommerce/content-widget-product.php flatsome/woocommerce/global/breadcrumb.php flatsome/woocommerce/global/quantity-input.php flatsome/woocommerce/global/wrapper-end.php flatsome/woocommerce/global/wrapper-start.php flatsome/woocommerce/loop/loop-end.php flatsome/woocommerce/loop/loop-start.php flatsome/woocommerce/loop/pagination.php flatsome/woocommerce/loop/rating.php flatsome/woocommerce/loop/result-count.php flatsome/woocommerce/loop/sale-flash.php flatsome/woocommerce/myaccount/form-login.php flatsome/woocommerce/myaccount/navigation.php flatsome/woocommerce/notices/error.php flatsome/woocommerce/notices/notice.php flatsome/woocommerce/notices/success.php flatsome/woocommerce/product-searchform.php flatsome/woocommerce/single-product/photoswipe.php flatsome/woocommerce/single-product/price.php /home/birdie13/public_html/wp-content/plugins/woo-product-variation-gallery/templates/product-images.php /home/birdie13/public_html/wp-content/plugins/woo-product-variation-gallery/templates/product-thumbnails.php flatsome/woocommerce/single-product/rating.php flatsome/woocommerce/single-product/related.php flatsome/woocommerce/single-product/review.php flatsome/woocommerce/single-product/sale-flash.php flatsome/woocommerce/single-product/share.php flatsome/woocommerce/single-product/short-description.php flatsome/woocommerce/single-product/tabs/tabs.php flatsome/woocommerce/single-product/title.php flatsome/woocommerce/single-product/up-sells.php flatsome/woocommerce/single-product-reviews.php flatsome/woocommerce/single-product.php flatsome/woocommerce/content-product_cat.php Admin Enabled Features: activity-panels analytics coupons customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: block-editor-feature-enabled minified-js new-product-management-experience product-variation-management settings Daily Cron: ?</img> Next scheduled: 2023-04-02 02:15:43 -03:00 Options: ?</img> Notes: 14811 Onboarding: completed WooCommerce Payments Version: 5.7.0 Connected to WPCOM: Yes Blog ID: 181769721 Account ID: acct_1KNPEY2HnAbQfyqr Action Scheduler Canceled: 1 Oldest: 2023-03-24 08:56:45 +0000 Newest: 2023-03-24 08:56:45 +0000 Complete: 10,410 Oldest: 2023-03-27 02:43:26 +0000 Newest: 2023-04-18 13:18:20 +0000 Failed: 2,324 Oldest: 2021-04-22 14:57:39 +0000 Newest: 2022-12-02 02:03:08 +0000 Pending: 5 Oldest: 2023-04-18 13:20:20 +0000 Newest: 2023-04-19 07:41:56 +0000 Status report information Generated at: 2023-04-18 10:18:20 -03:00 `
Hi there,
Thanks for getting back to us.
Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there.
Best regards,
I have reactivated the plugin so you can see the issue in real time on the site.
Here is the status report.WordPress Environment WordPress address (URL): https://birdiesroom.com
Site address (URL): https://birdiesroom.com
WC Version: 7.6.0
REST API Version: ? 7.6.0
WC Blocks Version: ? 9.8.4
Action Scheduler Version: ? 3.5.4
Log Directory Writable: ?
WP Version: 6.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: –
Language: en_US
External object cache: – Server Environment Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 128 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 8.0.1
OpenSSL/1.1.1t SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.38-MariaDB
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ? Database WC Database Version: 7.6.0
WC Database Prefix: wpyg_
Total Database Size: 1065.64MB
Database Data Size: 705.00MB
Database Index Size: 360.64MB
wpyg_woocommerce_sessions: Data: 40.12MB + Index: 2.05MB + Engine MyISAM
wpyg_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_woocommerce_attribute_taxonomies: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpyg_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_woocommerce_order_items: Data: 1.06MB + Index: 0.44MB + Engine MyISAM
wpyg_woocommerce_order_itemmeta: Data: 7.21MB + Index: 3.46MB + Engine MyISAM
wpyg_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpyg_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpyg_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
images_comb: Data: 0.13MB + Index: 0.00MB + Engine MyISAM
product_comment: Data: 0.17MB + Index: 0.00MB + Engine InnoDB
sm_diagnostic_session: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
sm_duplicated_urls_key: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
sm_external_url_in_desc: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
sm_images_unlinked_to_prod: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
sm_invisible_products: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
sm_meta_title_out_of_range: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
sm_missing_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
sm_products_without_sku: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
sm_product_without_category: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
sm_product_without_image: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
sm_qb_cmd: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
sm_qb_exported: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
sm_qb_pmd: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
sm_unused_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_actionscheduler_actions: Data: 5.37MB + Index: 1.84MB + Engine MyISAM
wpyg_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpyg_actionscheduler_logs: Data: 3.12MB + Index: 2.01MB + Engine MyISAM
wpyg_adtribes_my_conversions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_berocket_termmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_cartbounty_pro: Data: 17.56MB + Index: 0.00MB + Engine InnoDB
wpyg_cartbounty_pro_coupons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyg_cartbounty_pro_products: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wpyg_commentmeta: Data: 0.08MB + Index: 0.08MB + Engine MyISAM
wpyg_comments: Data: 2.60MB + Index: 0.91MB + Engine MyISAM
wpyg_ewwwio_images: Data: 73.10MB + Index: 29.36MB + Engine MyISAM
wpyg_ewwwio_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_e_fw_slider: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyg_gf_draft_submissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_gf_entry: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_gf_entry_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_gf_entry_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_gf_form: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_gf_form_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_gf_form_revisions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_gf_form_view: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_gglcptch_allowlist: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpyg_icwp_wpsf_audit_trail: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wpyg_icwp_wpsf_botsignals: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyg_icwp_wpsf_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyg_icwp_wpsf_geoip: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyg_icwp_wpsf_ip_lists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyg_icwp_wpsf_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyg_icwp_wpsf_reports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyg_icwp_wpsf_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyg_icwp_wpsf_traffic: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyg_ipqs_email_cache: Data: 0.17MB + Index: 0.00MB + Engine InnoDB
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wpyg_itsec_distributed_storage: Data: 46.52MB + Index: 0.01MB + Engine MyISAM
wpyg_itsec_fingerprints: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_itsec_geolocation_cache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_itsec_lockouts: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpyg_itsec_logs: Data: 0.87MB + Index: 0.08MB + Engine MyISAM
wpyg_itsec_mutexes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wpyg_itsec_temp: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wpyg_itsec_user_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_loginizer_logs: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpyg_lws_webhooks_events: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_lws_wr_achieved_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_lws_wr_historic: Data: 0.34MB + Index: 0.09MB + Engine MyISAM
wpyg_lws_wr_tinyurls: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpyg_lws_wr_userbadge: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_mailchimp_carts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_mailchimp_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_mailpoet_automations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_mailpoet_automation_runs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_mailpoet_automation_run_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_mailpoet_automation_run_subjects: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_mailpoet_automation_triggers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_mailpoet_automation_versions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_mailpoet_custom_fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_mailpoet_dynamic_segment_filters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_mailpoet_feature_flags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_mailpoet_forms: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wpyg_mailpoet_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_mailpoet_mapping_to_external_entities: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_mailpoet_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpyg_mailpoet_newsletters: Data: 0.11MB + Index: 0.00MB + Engine MyISAM
wpyg_mailpoet_newsletter_links: Data: 0.50MB + Index: 0.17MB + Engine MyISAM
wpyg_mailpoet_newsletter_option: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_mailpoet_newsletter_option_fields: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpyg_mailpoet_newsletter_posts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_mailpoet_newsletter_segment: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_mailpoet_newsletter_templates: Data: 3.34MB + Index: 0.00MB + Engine MyISAM
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wpyg_mailpoet_scheduled_task_subscribers: Data: 62.93MB + Index: 58.07MB + Engine MyISAM
wpyg_mailpoet_segments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpyg_mailpoet_sending_queues: Data: 8.99MB + Index: 0.01MB + Engine MyISAM
wpyg_mailpoet_settings: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wpyg_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyg_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.04MB + Engine MyISAM
wpyg_mailpoet_statistics_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_mailpoet_statistics_newsletters: Data: 0.48MB + Index: 0.73MB + Engine MyISAM
wpyg_mailpoet_statistics_opens: Data: 0.19MB + Index: 0.59MB + Engine MyISAM
wpyg_mailpoet_statistics_unsubscribes: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wpyg_mailpoet_statistics_woocommerce_purchases: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpyg_mailpoet_stats_notifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_mailpoet_subscribers: Data: 1.91MB + Index: 2.27MB + Engine MyISAM
wpyg_mailpoet_subscriber_custom_field: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_mailpoet_subscriber_ips: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_mailpoet_subscriber_segment: Data: 1.78MB + Index: 1.98MB + Engine MyISAM
wpyg_mailpoet_subscriber_tag: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_mailpoet_tags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_mailpoet_user_agents: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
wpyg_mailpoet_user_flags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_mo2f_network_blocked_ips: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyg_mo2f_network_email_sent_audit: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyg_mo2f_network_transactions: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wpyg_mo2f_network_whitelisted_ips: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyg_mo2f_user_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyg_mo2f_user_login_info: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyg_options: Data: 46.67MB + Index: 0.81MB + Engine MyISAM
wpyg_pda_passwords: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_podsrel: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyg_postmeta: Data: 74.08MB + Index: 17.06MB + Engine MyISAM
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addify_whp: 2
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blocks: 19
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featured_item: 8
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post: 13
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wpcf7_contact_form: 16
wpmm_theme: 3
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yaymail_template: 11 Security Secure connection (HTTPS): ?
Hide errors from visitors: ? Active Plugins (35) Advanced Custom Fields PRO: by WP Engine – 6.1.4
WooCommerce Canada Post Shipping Plugin with Print Label: by PluginHive – 2.6.8
Conditionally display featured image on singular pages and posts: by Cyrill Bolliger – 2.13.0
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Eval PHP: by flashpixx – 0.1
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reCaptcha Pro by BestWebSoft: by BestWebSoft – 1.70
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Hide Category Price: by shajahanso – 1.0.0
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.23.3 CTX Feed: by WebAppick – 5.4.1
WooCommerce Order Navigation: by woosmartcod.com – 1.1
Product Filter by WBW: by WBW – 2.3.2
Product Slider Pro for WooCommerce: by ShapedPlugin – 2.7.2
Variation Images Gallery for WooCommerce Pro: by RadiusTheme – 2.0.1
Variation Images Gallery for WooCommerce: by RadiusTheme – 2.2.7
CartBounty Pro - Save and recover abandoned carts for WooCommerce: by Streamline.lv – 9.7.4.1
WooCommerce Order Status Manager: by SkyVerge – 1.13.3 (update to version 1.14.0 is available)
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PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.5.2
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WP Table Builder Pro: by WP Table Builder – 1.3.11
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Classic Editor: by WordPress Contributors – 1.6.3
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Wordfence Security: by Wordfence – 7.9.2
WPS Hide Login: by WPServeur
NicolasKulka
wpformation – 1.9.8 Settings API Enabled: –
Force SSL: –
Currency: CAD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: bundle (bundle)
external (external)
grouped (grouped)
simple (simple)
variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5) Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –
Order datastore: WC_Order_Data_Store_CPT WC Pages Shop base: #58336 - /shop/
Cart: #58335 - /cart/
Checkout: #40 - /checkout/
My account: #34 - /my-account/
Terms and conditions: #3 - /privacy-policy/ Theme Name: Flatsome Child
Version: 3.0
Author URL:
Child Theme: ?
Parent Theme Name: Flatsome
Parent Theme Version: 3.16.8
Parent Theme Author URL: https://uxthemes.com
WooCommerce Support: ? Templates Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart-shipping.php
flatsome/woocommerce/cart/cart.php
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flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
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/home/birdie13/public_html/wp-content/plugins/woo-product-variation-gallery/templates/product-images.php
/home/birdie13/public_html/wp-content/plugins/woo-product-variation-gallery/templates/product-thumbnails.php
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flatsome/woocommerce/single-product/title.php
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flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php
flatsome/woocommerce/content-product_cat.php Admin Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page Disabled Features: block-editor-feature-enabled
minified-js
new-product-management-experience
product-variation-management
settings Daily Cron: ? Next scheduled: 2023-04-02 02:15:43 -03:00
Options: ?
Notes: 14811
Onboarding: completed WooCommerce Payments Version: 5.7.0
Connected to WPCOM: Yes
Blog ID: 181769721
Account ID: acct_1KNPEY2HnAbQfyqr Action Scheduler Canceled: 1
Oldest: 2023-03-24 08:56:45 +0000
Newest: 2023-03-24 08:56:45 +0000 Complete: 10,472
Oldest: 2023-03-27 02:43:26 +0000
Newest: 2023-04-19 01:00:49 +0000 Failed: 2,327
Oldest: 2021-04-22 14:57:39 +0000
Newest: 2023-04-18 22:20:06 +0000 Pending: 5
Oldest: 2023-04-19 01:02:49 +0000
Newest: 2023-04-19 07:41:56 +0000 Status report information Generated at: 2023-04-18 22:01:20 -03:00
`I installed a new Paypal plugin and the Paypal feature seems to be working. I disabled the integrated Paypal option. The only problem I am having now is with Sezzle. Is it possible that they need to update their plugin??
Hi @birdiesroom,
Thank you for getting back to us!
I think we’ll need to dig into this further and see what may have happened with your WooCommerce Payments and PayPal accounts.
To proceed, please click on the link below to send us an email for each of the issues you’re currently encountering on your site:
https://woocommerce.com/my-account/create-a-ticket/?form=ticket
Thanks!
- The topic ‘Credit card form incomplete error’ is closed to new replies.