• Resolved englishwebsite

    (@englishwebsite)


    When I try to test a checkout, the credit card input section does not appear on Firefox. Tested with chrome, it seems to work. Tested with safari on iphone, seems to work fine. Any ideas why firefox doesn’t work ? I tried not caching the checkout page, but that doesn’t seem to change anything.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hi @englishwebsite ,

    Thanks for reaching out!

    I understand that you are experiencing issues on Firefox where the Square credit card input fields are not being displayed on the Checkout page, is this correct?

    Checking your site, this is not something I am able to replicate as the Square credit card input fields are being displayed (and functioning) as expected in Firefox:

    Have you managed to resolve this since reaching out, or are you experiencing the same issue on your end?

    If the issue is still present on your end, can you check for any browser console errors being displayed when viewing the checkout page in Firefox. You can read more about?using your browser console to identify errors here.

    Additionally, please can you temporarily disable any browser extensions that may be active in Firefox, as its possible a browser extension may be causing a conflict with the sites checkout page.

    Cheers!

    Thread Starter englishwebsite

    (@englishwebsite)

    Hello,

    Below is what shows up in the error console. I don’t think I have any extensions running… Let me know what you can suggest. Thanks

    JQMIGRATE: Migrate is installed, version 3.4.1 jquery-migrate.min.js:2:981
    
    SyntaxError: expected expression, got '.'
    square.js:1:123491
    
    TypeError: window.Square is undefined
    wc-square.min.js:1:3881
    
    ????set_payment_fields https://jeremykeala.com/wp-content/plugins/woocommerce-square/assets/js/frontend/wc-square.min.js?ver=4.1.0:1
    
    ????handle_checkout_page https://jeremykeala.com/wp-content/plugins/woocommerce-square/assets/js/frontend/wc-square.min.js?ver=4.1.0:1
    
    ????jQuery 7
    
    ????success https://jeremykeala.com/wp-content/plugins/woocommerce/assets/js/frontend/checkout.min.js?ver=7.9.0:1
    
    ????jQuery 4
    
    TypeError: window.Square is undefined
    wc-square-digital-wallet.min.js:1:4627
    ?
    Saif

    (@babylon1999)

    Hello @englishwebsite,

    I also wasn’t able to replicate the issue, everything loads properly.


    Link to image: https://d.pr/i/ptytrE

    Could you please try to checkout as a guest? Also, kindly attach a copy of your site’s system status report. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support” (after you scroll down a bit)”. Once done, please paste it here in your reply or via a text-sharing service like https://gist.github.com/.

    Look forward to hearing back from you.

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 4 replies - 1 through 4 (of 4 total)
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