Credit Card Payment always defaults to US

Hi @crowesnest

whenever someone wants to pay with a credit card the default country on the local on page form is always set to US

Can you please provide a direct URL to view this as well as a screenshot of this.

I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL in your reply. It works with Chrome, Firefox and Edge.

My understanding is that Pay Pal uses the locale code to determine the country. When I looked up the PayPal locale code for Canada they use en_US as the locale code while the BCP-47 code for REST APIs code is en_CA. I’m not sure if this the problem or not.

https://snipboard.io/37ZdHq.jpg

Thank you for the screenshot. Could you please share a copy of your site’s System Status to understand how your site is configured? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Here is the status report.

### WordPress Environment ###

WordPress address (URL): https://westviewdance.ca
Site address (URL): https://westviewdance.ca
WC Version: 4.1.0
REST API Version: ? 1.0.7
WC Blocks Version: ? 2.5.16
Action Scheduler Version: ? 3.1.5
WC Admin Version: ? 1.1.1
Log Directory Writable: ?
WP Version: 5.4.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_CA
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.6
PHP Version: 7.0.27 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
PHP Post Max Size: 600 MB
PHP Time Limit: 40
PHP Max Input Vars: 1000
cURL Version: 7.29.0
NSS/3.44

SUHOSIN Installed: –
MySQL Version: 5.5.65-MariaDB
Max Upload Size: 600 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ? Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

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### Action Scheduler ###

Complete: 52
Oldest: 2020-04-23 06:59:52 -0500
Newest: 2020-05-16 10:16:41 -0500

@crowesnest – I’m fairly positive I urged you to open a thread on this forum when I saw you post in the PayPal Checkout forum for this issue. I apologize, as I thought you were referring to the default country in the billing/shipping details of the WC checkout form.

Rather than punt you back to the PayPal Checkout forum, we can do this here..
This is not so much a missing setting, but is actually related to two current bugs:

• The first one is fixed, but not yet merged into master: https://github.com/woocommerce/woocommerce-gateway-paypal-express-checkout/pull/658

  You should keep an eye out for any more details regarding this pull request in the PayPal Checkout changelog: https://github.com/woocommerce/woocommerce-gateway-paypal-express-checkout/blob/master/changelog.txt

• This one pertains more to the issue you’re seeing: https://github.com/woocommerce/woocommerce-gateway-paypal-express-checkout/issues/611

  This one has yet to have a fix proposed, which would fix the problem you’re currently seeing. You can keep an eye on that issue and the changelog for updates.

Sorry for the trouble, but let us know if you have any further questions! ??

– Joey

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.